Amy J. Linares
Oakland,CA
Summary
Bilingual Court Clerk Coordinator with advanced-level skills. Offering over 7 years' experience with handling in-court exhibits, providing interpretive services to facilitate court processes. Hardworking, organized and committed to achieving excellence in all tasks. . Expert in collecting payments, preparing deposits and collaborating with other clerks to carry out high-volume work in fast-paced environments. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
11
11
years of professional experience
Work History
Court Services Coordinator
First Legal
12.2017 - Current
- Examined legal documents submitted to courts for adherence to laws and court procedures.
- Answered inquiries from general public regarding judicial procedures, court appearances and trial dates.
- Marked and preserved exhibits introduced into evidence in court proceedings.
- Prepared and issued court orders for probation orders, sentencing information and other actions.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts and updated account balances.
Head Cashier
Home Depot
07.2015 - 03.2017
- Helped customers complete purchases, locate items and join reward programs.
- Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Restocked and organized merchandise in front lanes.
- Set and updated employee schedules based on expected customer needs to meet coverage demands while controlling labor costs.
- Displayed new stock and rotated existing products.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Developed standard operating procedures.
- Educated employees on register use, merchandising and customer service.
- Assisted customers by answering questions and fulfilling requests.
- Processed checks, cash and credit purchases or refunds.
- Received and processed customer payments.
Security Guard
Allied Security Service
03.2014 - 06.2015
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
- Performed cash drops while maintaining security and control of drop box.
- Patrolled and monitored premises in company by foot.
Apparel Sales Associate
Dicks Sporting Goods
03.2014 - 03.2015
- Set up dressing rooms as customers shopped to increase number of selections and make experience more enjoyable.
- Created stunning displays to capture customer attention. and increase sales.
- Dressed and accessorized mannequins to highlight featured clothing and accessories.
Cashier/Hardware Associate
Home Depot
01.2013 - 03.2015
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Assisted customers with signing up for store loyalty programs and provided details about key benefits.
- Monitored customers for signs of security concerns and escalated issues to management.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
Associate of Arts - Criminal Justice
Skyline College
San Bruno, CA06.2016
High School Diploma -
Westmoor High School
Daly City, CA06.2009
Skills
- Court processes
- Docket management
- Policy analysis
- Creative problem solving
- Money handling
- Application Review
- Researching skills
- Employee training
- Database Management
- Legal terminology
Languages
Spanish
Native or Bilingual
Timeline
Court Services Coordinator
First Legal
12.2017 - Current
Head Cashier
Home Depot
07.2015 - 03.2017
Security Guard
Allied Security Service
03.2014 - 06.2015
Apparel Sales Associate
Dicks Sporting Goods
03.2014 - 03.2015
Cashier/Hardware Associate
Home Depot
01.2013 - 03.2015
Associate of Arts - Criminal Justice
Skyline College
High School Diploma -
Westmoor High School