Amy J Shaffer
Confluence,PA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
21
21
years of professional experience
Work History
Paraprofessional
Turkeyfoot School District
Confluence, PA
08.2023 - Current
- Direct Support for Autistic Children
- Chaperone student to and from school in district provided transportation
- Provided guidance to students in the classroom setting.
- Created and maintained positive relationships with students, parents, and colleagues.
- Collaborated with special education staff to develop Individualized Education Plans.
- Assisted in the implementation of educational programs for special needs children.
- Applied positive reinforcement to redirect negative behaviors.
- Offered students personalized educational, behavioral and emotional support.
- Supplied one-on-one attention to each student during group activities.
Slot Attendant/Supervisor
Lady Luck Casino
Farmington, PA
06.2015 - 07.2023
- Promoted loyalty club membership, set up accounts and entered customer information.
- Conducted troubleshooting and diagnostic procedures to locate source of malfunctions.
- Handled slot machine payouts and guest prize redemption to meet diverse guest needs.
- Exchanged money, credit, tickets or casino chips for patrons.
- Monitored floor operations and resolved safety, service and equipment issues.
- Cleared coin jams and performed minor slot machine repairs.
- Responded promptly to jackpot alarm bells.
- Reconciled cash and casino currency by auditing cash drawers and transaction receipts.
- Documented monetary exchanges and transaction reconciliations.
Sales associate
Sherwin Williams, North Center Ave
, Somerset
03.2011 - 02.2012
- Third key holder responsible for opening and closing store, cash deposits, stocking and ordering
Car Detailer
Super Shine, S. Edgewood
04.2009 - 12.2010
- Cleaned cars both externally and internally by hand or with use of automated equipment.
- Vacuumed vehicle interiors to remove loose dirt and debris.
- Inspected vehicle to verify pristine appearance for customer.
Nemacolin Woodlands Resort
Farmington, Pa
06.2008 - 02.2009
- Responsible for ensuring proper customer service for demanding clients and attaining knowledge of 3,000 acres of the resort in order to provide that professional customer service
- Required to attend all resort report meetings and department meetings in order to discuss teamwork and team building
- Independence and empowerment were used on a day to day basis, as well as computer skills and filing client’s reservations.
Ron’s Pizza
Pittsburgh, PA
04.2006 - 09.2006
- Palace and held the position of shift manager
- Oversaw and ensured proper conduct and procedure of other employees in accordance with job guidelines
- In addition, responsible for answering phones and properly placing customer orders, directly handling customer issues, as well as auditing nightly employee cash drops.
Receptionist
Fulmer Chiropractic
Somerset, Pa
10.2004 - 02.2005
- Handled all monetary transactions, did scheduling of all patients’ appointments, and ensured confidentiality while properly handling patient’s files
- I was responsible for the organization of an office, and responsible for front desk responsibilities including, friendly customer service.
Learning Links
Somerset, PA
06.2003 - 10.2004
- (814) 445-3750 Provided childcare from three months to ten years of age where my responsibilities included: supervision over a large group of children while inventing and instructing stimulating daily activities: Prepared proper healthy meals: Maintained a safe and clean environment for children.
Education
Associates Degree - Merchandising Management
Bradford Business School
04.2006
Diploma - Business courses
Somerset High School
06.2003
Modeling and Fashion -
Barbizon School of Modeling
05.2003
Skills
- An energetic, motivated and highly dynamic person with strong working skills and a broad
- Range of hands-on and theoretical experience ranging in many areas Adept at providing
- Support and developing new processes through ongoing work, defect resolution and
- Enhancement solutions Expert in completing demanding assignments within crucial
- Timelines Highly articulate, demonstrating excellent interpersonal skills Strong management
- Skills and methodical aptitude with an innate ability in decision-making
- Reliable & Trustworthy
- Supervision & Leadership
- Dispensing Payouts
- Data Entry
- Recordkeeping Skills
- Providing Change
- Serving Customer Needs
- Accurate Cash Handling
- People Skills
- Friendly, Positive Attitude
- Customer Service
- Relationship Building
References
Lynnet Dillard- 724.963.2492
Supervisor-Lady Luck Casino
Melissa Leasock- 814.442.2360
AIU08
Interests
Interest , Keeping up-to-date with the technological developments in sales, marketing, management and various other fields.
Additional Information
- LEADERSHIP, PROBLEM SOLVING & RESPONSIBILITY TEAM-WORK ORGANIZING, PLANNING & MANAGEMENT EDUCATION
Timeline
Paraprofessional
Turkeyfoot School District
08.2023 - Current
Slot Attendant/Supervisor
Lady Luck Casino
06.2015 - 07.2023
Sales associate
Sherwin Williams, North Center Ave
03.2011 - 02.2012
Car Detailer
Super Shine, S. Edgewood
04.2009 - 12.2010
Nemacolin Woodlands Resort
06.2008 - 02.2009
Ron’s Pizza
04.2006 - 09.2006
Receptionist
Fulmer Chiropractic
10.2004 - 02.2005
Learning Links
06.2003 - 10.2004
Associates Degree - Merchandising Management
Bradford Business School
Diploma - Business courses
Somerset High School
Modeling and Fashion -
Barbizon School of Modeling
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