Amy Jo Remy
League City
Summary
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Store Manager
Hap’s Cajun Market and Meats
03.2023 - Current
- Assist with running the store front, stocking, helping customers with questions and finding the best product for their cooking adventures
- Train new employees on kitchen procedures, recipes and state guidelines on proper kitchen procedures
- Track all incoming and outgoing kitchen supplies to ensure all necessary stock are on hand for instore made meals-to-go can be met
- Organize all store supplies for proper kitchen and store front functionality
- Maintain supply lists for weekly ordering
Loan Officer Assistant
Fairway Independent Mortgage
08.2020 - 07.2022
- Assisted borrowers with submitting required documents for their mortgage loan transaction
- Worked with Loan Processors and Underwriters to ensure all required documents were gathered and uploaded into each borrower file
- Assisted the Senior Loan Processor with clearing Underwriter approval conditions to continue the file moved forward to closing
- Organized and updated daily status reports for all active loans
Administrative Assistant
Local Logistics
11.2017 - 08.2020
- Assisted with all functions of accounts receivables and invoicing
- Created manifests with management for driver’s route logs, deliveries and settlements
- Processed driver’s payroll, personal loans, vehicle maintenance funds
- Developed in house spreadsheets, processes and work flow for all office functions
Transaction Coordinator
Supreme Lending
04.2017 - 11.2017
- Assisted Loan officers with document gathering from their borrowers
- Worked with Loan Processors to ensure all required documents were gathered and uploaded into each borrower file
- Assisted the Senior Loan Processor with clearing Underwriter approval conditions to continue the file moved forward to closing
- Organized and updated daily status reports for all active loans
Transaction Coordinator
On Q Financial
09.2016 - 04.2017
- Assisted Loan officers with document gathering from their borrowers
- Worked with Loan Processors to ensure all required documents were gathered and uploaded into each borrower file to further the loan process
- Kept organized hard and soft copy files for all active borrowers
Risk Analyst
US Bank
08.2016 - 09.2016
- Reviewed risk related files for default reasons
Foreclosure Bid Specialist
Seterus (FKA IBM LBPS & Wilshire)
07.2007 - 08.2016
- Assisted Strategy Specialists to create a new, more stream lined automated bidding process to reduce the number of manual bids and increase bid production
- Provided our Foreclosure attorneys with our foreclosure bids on a daily basis
- Worked with the Valuations department on reporting to ensure scheduled sales were update daily
- Managed my work flow along with my teammates to help meet our department KPI manually and with an automated bid process
- Assisted in production reporting and scheduled sales reporting for the team
- Built and maintained the Foreclosure Bid Team SharePoint site
- Created and maintained desktop procedures for the team
- Kept production timelines in place as the backup specialist for REO Bookings and Suit on Note/Deficiency
Education
High School Diploma - General studies
Newberg High School
Newberg, OregonSkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
Certification
- Serv Safe
- Management Food Handlers Permit
OTHER QUALIFICATIONS
- Nine years of experience with the Foreclosure Bid process
- Over ten years of extensive collection experience
- Accounts payable and receivable knowledge
- Experience in human resource, payroll processes, dispatch, delivery routes, retail operations
- Strong administrative abilities including multi-tasking, self-motivation, general office operation and the ability to communicate professionally with clients and team members
- Knowledge of Microsoft Office, Google Drive, Wilma, Fortracs, LPS, SharePoint and Encompass
Timeline
Store Manager
Hap’s Cajun Market and Meats
03.2023 - Current
Loan Officer Assistant
Fairway Independent Mortgage
08.2020 - 07.2022
Administrative Assistant
Local Logistics
11.2017 - 08.2020
Transaction Coordinator
Supreme Lending
04.2017 - 11.2017
Transaction Coordinator
On Q Financial
09.2016 - 04.2017
Risk Analyst
US Bank
08.2016 - 09.2016
Foreclosure Bid Specialist
Seterus (FKA IBM LBPS & Wilshire)
07.2007 - 08.2016
High School Diploma - General studies
Newberg High School