Amy K. Strong
Grand Forks,ND
Summary
Cheerful Medical Coder with knowledge of ICD-10-CM, CPT, and HCPCS II. Have experience in outpatient coding for different medical specialties. Currently learning inpatient and same-day surgery coding. Ready to tackle new challenges in the coding world!
Overview
21
21
years of professional experience
1
1
Certificate
Work History
Medical Coder
RiverView Health
Crookston, MN
11.2019 - Current
- Used classification manuals to gain additional knowledge of disease and diagnosis processes
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures
- Followed up with medical staff regarding missing information in patient records
- Resourcefully used various coding books, procedure manuals, and online encoders. Coded between 80-100 patient encounters per day
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes
Medical Coder
Aurora Urgent Care
Grand Forks, ND
10.2018 - 09.2019
- Responsible for coding all patient encounters for Aurora Urgent Care and Aurora Clinic
- Coded reports for 2 doctors and 1 physician assistant
- Utilized electronic medical record systems to store, retrieve and process patient data
- Used classification manuals to gain additional knowledge of disease and diagnoses processes
- Interacted with physicians and other healthcare staff to ask questions regarding patient services
- Monitored changes in coding regulations to provide recommendations for compliance
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes
Front Desk Clerk
Rodeway Inn
Grand Forks, ND
01.2017 - 10.2018
- Welcomed each new arrival pleasantly and confirmed reservations and identification
- Collaborated with housekeeping and maintenance staff to address and mitigate facility issues
- Worked with General Manager to meet all incoming guest needs and maximize satisfaction
- Answered customer telephone calls promptly and appropriately handled needs
- Used internal software to process reservations, check-ins, and check-outs
- Took reservations over phone, in person, and via computer for guests and provided confirmation information
- Collected room deposits, fees, and payments
911 Dispatcher
City Of Grand Forks
Grand Forks, ND
04.2016 - 12.2016
- Followed established protocols for professional handling of emergency situations
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments
- Completed appropriate forms and radio announcements for police department needs such as BOLO requests
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses
- Assisted callers in emergency situations with appropriate information and support
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems
- Applied interpersonal skills in neutralizing hostile and emotionally charged situations
Administrative Assistant/Receptionist
GATE CITY BANK
Grand Forks, ND
01.2016 - 04.2016
- Greeted customers who entered bank and directed to appropriate bank personnel
- Answered multi-line phone system, routed calls, and delivered messages to staff
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests
Firefighter/Paramedic
Village Of Forest Park
Forest Park, IL
02.2002 - 03.2014
- Sworn civil servant with rank of firefighter/paramedic
- EMS coordinator for 8 years while serving on department
- Responded to emergency calls and provided medical assistance to injured individuals
- Documented emergency calls and equipment maintenance to enable tracking history and maintain accurate records
- Executive Board Member of Forest Park Firefighters Union Local 2753 for 6 years
- Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations
- Assisted in prevention of fires through public education programs
Education
A.A.S - Medical Administrative Assistant
Northland Community And Technical College
East Grand Forks, MN05.2018
Diploma - Medical Office Specialist
Northland Community And Technical College
East Grand Forks, MN05.2018
Certificate - Patient Access Specialist
Northland Community And Technical College
East Grand Forks, MN05.2018
A.A.S - Medical Coding Specialist
Northland Community And Technical College
East Grand Forks, MN05.2017
Bachelor of Arts - Communications
Loyola University of Chicago
Chicago, IL05.1994
Skills
- AAPC Certified Professional Coder (CPC)
- Knowledge of MS Office Suite
- Use of EMR / EHR software (EPIC)
- Coding Error Resolution
- 3M Encoder
- Physician Interaction
- Inpatient Coding
- ICD-10 (International Classification of Disease Systems)
- Procedural Codes
- Protected Health Information
- Documentation Requirements
- Outpatient Coding
Certification
CPC
Affiliations
AAPC
Timeline
Medical Coder
RiverView Health
11.2019 - Current
Medical Coder
Aurora Urgent Care
10.2018 - 09.2019
Front Desk Clerk
Rodeway Inn
01.2017 - 10.2018
911 Dispatcher
City Of Grand Forks
04.2016 - 12.2016
Administrative Assistant/Receptionist
GATE CITY BANK
01.2016 - 04.2016
Firefighter/Paramedic
Village Of Forest Park
02.2002 - 03.2014
A.A.S - Medical Administrative Assistant
Northland Community And Technical College
Diploma - Medical Office Specialist
Northland Community And Technical College
Certificate - Patient Access Specialist
Northland Community And Technical College
A.A.S - Medical Coding Specialist
Northland Community And Technical College
Bachelor of Arts - Communications
Loyola University of Chicago
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