AMY L. ECKERT
Walden,NY
Summary
Professional veteran Phlebotomist skilled in customer/patient care. Natural ability to listen, be compassionate and understand customer/patients' needs. Excellent ability to work under pressure while maintaining impeccable attention to detail and a professional manner while managing multiple tasks. Ability to work in a fast-paced environment in an organized, time managed manner. Ability to sit and stand for extended periods and maneuver equipment in excess of 50 pounds. Accurately type 35-40 words per minute. Knowledge of MS Office software. Absorbs new training, skills and information quickly, enhancing job performance. Trustworthy. Dependable. Expert in all aspects of venipuncture with success in working with difficult or needle-adverse individuals.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Phlebotomist
United West Labs, Inc.
05.2011 - Current
- Conducted and evaluated competency assessments for individuals.
- Accurately registered patients into LIS/EPIC program while verifying correct insurance and demographic information.
- Performed venipuncture and capillary specimen collection.
- Responsible for morning and afternoon rounds at Wingate & Elant Nursing Homes without supervision
- Transported specimen from nursing homes and other various draw centers to the hospital in a timely manner for specimen integrity.
- Completed daily projects given to me by my supervisor in a timely manner.
- Able to open and efficiently run a site without supervision.
- Sent out paperwork to billing department in a timely manner.
- Worked extra hours to help with shift coverage
- Responsible for ordering office supplies for all outpatient service centers.
- Labeled specimen with proper identifiers of patient.
- Answered multi-line phone system.
- Verified diagnosis codes covered tests ordered by doctors for Medicare and non Medicare patients.
- Called lab to add tests that may have been missed during original ordering.
- Elevated patients' feet and put their head back if they felt faint with water at hand for them.
- Filled in for Assistant Supervisor while she was on maternity leave.
- Provided hands-on training and mentoring to new hires, equipping them with necessary skills to excel in their roles.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Used personal protective equipment correctly to protect coworkers and patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Stocked phlebotomy cart with appropriate supplies.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Verified patients' identification for proper sample collection.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Performed venipunctures and heel sticks for both adult and pediatric patients.
- Monitored supply levels and placed orders for laboratory supplies.
Pre-Clerk
R&L Carriers
05.2009 - 05.2011
Phlebotomist
St. Luke's Cornwall Hospital
02.2010 - 05.2010
Office Clerk
UPS Freight, Through Here's Help Staffing
11.2008 - 03.2009
Cash Office Assistant, Copy Center/Sales Associate
Staples
06.2002 - 05.2007
Education
Phlebotomy -
Orange County Community College
Middletown, NYAssociate: Liberal Arts/Early Childhood Education -
Orange County Community College
Middletown, NYCompletion Coursework/Training in Identification & Reporting of Child Abuse & Maltreatment -
Member of the National Art Honor Society in High School Five year sequence in Art -
Skills
- Data entry – NCD/LCD coding
- Skilled in software
- Self-motivated
- Strong verbal communication
- Answering multi-line phone system
- Personable
- Venipuncture
- Paperwork Processing
References
- EbonyJewel Rodriguez, Professional Operations Supervisor, United West Labs, Inc., 19 Laurel Ave, Cornwall, NY, 12518, (845) 863-9193
- Eric Stets, Professional Operations Manager, United West Labs, Inc., 19 Laurel Ave, Cornwall, NY, 12518, (716) 903-4352
- Thomas W. Eckert, JR, Personal, 127 Walnut St., Walden, NY, 12586, (845) 926-6966
- Erich Reese, Personal, 105 Country Club Rd., Apt A4, Maybrook, NY, 12543, (845) 800-8991
- Danyel Nagle, Personal, 89 Liberty St., Walden, NY, 12586, (845) 558-4433
Certification
ASCP CERTIFIED
AED/CPR CERTIFIED
Timeline
Phlebotomist
United West Labs, Inc.
05.2011 - Current
Phlebotomist
St. Luke's Cornwall Hospital
02.2010 - 05.2010
Pre-Clerk
R&L Carriers
05.2009 - 05.2011
Office Clerk
UPS Freight, Through Here's Help Staffing
11.2008 - 03.2009
Cash Office Assistant, Copy Center/Sales Associate
Staples
06.2002 - 05.2007
Phlebotomy -
Orange County Community College
Associate: Liberal Arts/Early Childhood Education -
Orange County Community College