Amy L. McMahon
NEWLENOX,IL
Summary
Well- Qualified law enforcement professional known for high productivity and efficient task completion. Personable leader who posses high morality, specialized skills in conflict resolution, law enforcement procedures, and community policing which facilitate effective service. Excels in communication, empathy, and problem-solving, ensuring positive interactions and outcomes in diverse situations as well as following policy and procedures.
Overview
24
24
years of professional experience
16
16
years of post-secondary education
1
1
Certification
Work History
Peace Officer
Hickory Hills Police Departmemt
Hickory Hills, Illinois
09.2017 - Current
- Enforced laws and regulations to maintain public safety.
- Responded to emergency calls and conducted investigations for appropriate legal response.
- Patrolled assigned areas to deter criminal activity.
- Conducted investigations and gathered evidence for criminal cases.
- Prepared detailed reports on incidents and police activities.
- Trained several new officers on departmental policies and procedures as an FTO.
- Prepared detailed reports on incidents and arrests made.
- Attended training sessions to maintain proficiency in law enforcement techniques.
- Conducted traffic stops in accordance with departmental protocol.
- Assisted with the enforcement of all applicable laws, ordinances, and regulations.
- Provided testimony in court when necessary concerning investigations conducted.
- Performed CPR and other rescue techniques on individuals in medical emergencies.
- Maintained order during civil disturbances or protests.
- Counseled victims of domestic violence regarding available resources and legal options.
- Supervised daily operations and ensured adherence to police protocols as OIC.
Chicago Ridge Police Department
Peace Officer Part Time status
Chicago Ridge, Illinois
06.2011 - 10.2017
- Trained new officers on procedures, protocols, and community engagement strategies.
- Provided security at public events such as parades, concerts, or sporting events.
- Assisted with the enforcement of all applicable laws, ordinances, and regulations.
- Monitored radio transmissions from dispatch regarding reported crimes or emergencies.
- Engaged with the community through outreach programs and public events.
- Maintained confidentiality while handling sensitive documents and information.
- Managed daily office operations and maintained organized filing systems.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Greeted visitors and directed to appropriate location or person.
Prekindergarten Teacher
Knowledge Learning Centers
Oak Forest, Illinois
08.2003 - 08.2014
- Developed engaging lesson plans for diverse groups of young children.
- Facilitated daily classroom activities promoting social and emotional growth.
- Implemented behavior management strategies to create a positive learning environment.
- Trained and mentored new teachers on classroom management techniques.
- Fostered relationships with local community organizations for educational partnerships.
- Promoted good behaviors by using positive reinforcement methods with children.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Produced thorough, accurate and timely reports of project activities.
Supervisor
Hollywood Video
Oak Forest, Illinois
03.2005 - 09.2005
- Oversaw daily operations to ensure efficient workflow and managed personnel
- Trained new employees on procedures, sales, cash registers, phones, computers, and positive public interactions
- Resolved conflicts among team members to maintain a positive work environment.
- Monitored employee productivity to provide constructive feedback and coaching.
Sales Associate
Kmart
Tinley Park, Illinois
05.2002 - 01.2003
- Assisted customers with product selections and provided detailed information.
- Maintained store cleanliness and organized merchandise displays for easy access.
- Processed transactions accurately using point-of-sale systems and cash handling procedures.
Education
Multiple Training Courses
North East Multi-Regional Training NEMRT
02.2015 - 05.2026
Bachelor of Science - Criminal Justice
Governors State University
Park Forest, IL 01.2010 - 06.2012
Associate of Science - General Studies And Nursing
South Suburban College of Cook County
South Holland, IL 08.2007 - 06.2009
Certified Nursing Assistant -
South Suburban College of Cook County
South Holland, IL 01.2007 - 06.2007
Oak Forest High School
Oak Forest, ILSkills
- Leadership and Supervisary Skills
- Detailed and Concise Report writing
- Demonstrates Professionalism, Standards, and Ethics
- Effective communication and the ability to problem solve
Certification
- Certificate-State of Illinois Law Enforcement Training and Standards Board
- CDA Child Development Associate in early childhood education
Timeline
Peace Officer
Hickory Hills Police Departmemt
09.2017 - Current
Multiple Training Courses
North East Multi-Regional Training NEMRT
02.2015 - 05.2026
Chicago Ridge Police Department
Peace Officer Part Time status
06.2011 - 10.2017
Bachelor of Science - Criminal Justice
Governors State University
01.2010 - 06.2012
Associate of Science - General Studies And Nursing
South Suburban College of Cook County
08.2007 - 06.2009
Certified Nursing Assistant -
South Suburban College of Cook County
01.2007 - 06.2007
Supervisor
Hollywood Video
03.2005 - 09.2005
Prekindergarten Teacher
Knowledge Learning Centers
08.2003 - 08.2014
Sales Associate
Kmart
05.2002 - 01.2003
Oak Forest High School