Amy L. Green
Summary
Experienced with building and maintaining client relationships through effective communication and trust-building strategies. Utilizes conflict resolution and strategic planning to enhance client satisfaction and retention. Offering solid foundation in quality management principles and keen interest in applying them to ensure product integrity. Brings strong analytical abilities and attention to detail, ready to use and develop problem-solving and project management skills in Quality Control management role.
Overview
17
17
years of professional experience
Work History
Quality Control/Client Relations Manager
N-Drip Irrigation
07.2023 - 01.2025
- Managed client relationships within Yuma County ensuring the product we are providing is meeting or exceeding clients' expectations
- Built N-Drip's QA Department from the ground-up, including: SOP's, documents, checklists and spreadsheets
- Performed quality control inspections on new irrigation installations to ensure system is properly installed and performing at optimal design water heights
- Monitored and reported on all ongoing N-Drip irrigation systems in the state of Arizona
- Monitored crop health by walking fields and flying drone
- Created and managed project progress maps for ongoing installations
- Performed Inventory Count at multiple N-Drip warehouses and added all inventory to an online system for Inventory Management team to utilize
Seed Trial Evaluation Intern
Pairwise
11.2022 - 04.2023
- Plant, maintain, and evaluate leafy green field trials
- Monitor trails daily to manage thinning needs and removal of bolting plants
- Evaluate each plot for germination rate, vigor, disease, pests, leaf damage, maturity, and yield
- Take weekly leaf measurements to determine growth rate
- Manage harvest crews
- Cool and pack our leafy greens at Green Gate Packing
- Enhanced evaluation processes by conducting thorough research and data analysis on assigned projects.
Field Research Intern
Yuma Center of Excellence for Desert Agriculture
08.2022 - 11.2022
- Assisted in research of field trails of Fusarium Wilt in Lettuce
- Several lettuce varieties were planted and monitored to determine location in the field the Fusarium was present and which varieties were susceptible and which are resistant to disease
- Evaluations of Fusarium Wilt were taken on a scale from zero to nine and entered into Excel
- Worked in the lab running RNA and PCR tests on thrips to determine the presence of INSV
Front Office
Arizona West Veterinary Clinic
10.2013 - 11.2020
- Responsible for running the front office, improving daily operations, and training new staff members
- Managed inventory duties along with office manager duties during manager's absence
- Responded to and resolved client escalations
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Field Research and Development Intern
Agrothermal Systems
03.2020 - 05.2020
- Responsible for collecting entomology data on organic romaine to find efficiency in using thermaculture heat equipment and collecting data on faults of prototype machinery to make adjustments before implement hits the market for sale
Sales Consultant
Sprint
10.2007 - 09.2013
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement
- Managed inventory counting processes, including accounting and surplus records, product damages and product returns
- Maintained in the Top 10 Sales Consultant in the district
Education
Bachelor of Science - Sustainable Agriculture
The University of Arizona
Tucson, AZ05-2023
Associate of Science - Agriculture
Arizona Western College
Yuma, AZ12-2019
Skills
- Staff training
- Project management
- Customer retention
- Microsoft Office Suite
- Detail-oriented
- Self motivation
- Account management
- Client education
- Drone Flying
- Irrigation systems
- Field scouting
- Crop health assessments
Timeline
Quality Control/Client Relations Manager
N-Drip Irrigation
07.2023 - 01.2025
Seed Trial Evaluation Intern
Pairwise
11.2022 - 04.2023
Field Research Intern
Yuma Center of Excellence for Desert Agriculture
08.2022 - 11.2022
Field Research and Development Intern
Agrothermal Systems
03.2020 - 05.2020
Front Office
Arizona West Veterinary Clinic
10.2013 - 11.2020
Sales Consultant
Sprint
10.2007 - 09.2013
Bachelor of Science - Sustainable Agriculture
The University of Arizona
Associate of Science - Agriculture
Arizona Western College
Similar Profiles
Seamus BeanSeamus Bean
Freight Handler at Berry Hill Drip IrrigationFreight Handler at Berry Hill Drip Irrigation
Tanner StarkTanner Stark
Service Technician at Eco Drip IrrigationService Technician at Eco Drip Irrigation
Rochelle Angela S. ReluscoRochelle Angela S. Relusco
Clerk Processor A at National Irrigation Administration – Upper Pampanga River Integrated Irrigation SystemClerk Processor A at National Irrigation Administration – Upper Pampanga River Integrated Irrigation System