Blender
AMY N. LY
Resume
Antioch,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Detail-oriented team player with strong organizational skills and ability to handle projects with a high degree of accuracy. Proficient in testing, troubleshooting and diagnosing issues to determine best solutions. Exceptional work ethic.
Overview
8
8
years of professional experience
Work History
Package Handler
FedEx
06.2021 - Current
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assisted supervisors in tracking inventory, ensuring accurate records and minimal discrepancies.
- Supported team morale by fostering positive communication and collaboration among coworkers.
- Helped train new employees in safe practices and warehouse procedures.
Campus Security Officer
Middle Tennessee State University
01.2023 - 03.2024
- Enhanced campus safety by conducting regular patrols, identifying potential hazards, and addressing security concerns.
- Created a safe and welcoming environment for all campus visitors by offering assistance, answering questions, and addressing any concerns promptly.
- Coordinated with local first responders during emergencies or crisis situations on-campus or involving university personnel offcampus.
- Notified police, fire department and emergency services of on-campus incidents.
- Participated in ongoing training and professional development programs to maintain updated knowledge of security procedures and technologies.
Technical Specialist
Comdata
09.2018 - 03.2020
- Provided exceptional customer support, resolving complex technical issues with effective communication skills.
- Improved system efficiency by optimizing software configurations and troubleshooting hardware issues.
- Reduced downtime by proactively identifying potential network problems and implementing corrective measures.
- Reviewed technical documents and collaborated on customized design to achieve process improvement and compliance.
- Documented risk management issues and outlined mitigation actions.
Assistant Manager
QuikTrip
01.2018 - 04.2018
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Monitored sales trends to adjust pricing strategies accordingly for optimal profitability.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Avionics System Specialist
United States Air Force, USAF
08.2016 - 11.2017
- Upgraded aircraft systems through expert installation of cutting-edge software and hardware components.
- Optimized system performance by troubleshooting and resolving complex avionics issues.
- Prevented costly delays in aircraft readiness by maintaining an organized inventory of spare parts, tools, and specialized equipment necessary for efficient work completion.
- Supported flight operations by performing pre-flight checks on critical avionic systems, minimizing potential risks during missions.
- Enhanced aircraft safety by conducting thorough avionics system inspections and maintenance.
Education
Bachelor of Science - Mechatronics Engineering
Middle Tennessee State University
Murfreesboro, TN05.2027
Associate of Arts - Drafting And Design Technology
Mississippi Gulf Coast Community College
Perkinston, MS05.2012
Skills
Technical support knowledge
Software
Autodesk Inventor
AutoCAD
Timeline
Campus Security Officer
Middle Tennessee State University
01.2023 - 03.2024
Package Handler
FedEx
06.2021 - Current
Technical Specialist
Comdata
09.2018 - 03.2020
Assistant Manager
QuikTrip
01.2018 - 04.2018
Avionics System Specialist
United States Air Force, USAF
08.2016 - 11.2017
Bachelor of Science - Mechatronics Engineering
Middle Tennessee State University
Associate of Arts - Drafting And Design Technology
Mississippi Gulf Coast Community College