Summary
Overview
Work History
Skills
Certification
Hobbies and Interests
Timeline
Generic

Amy R. Cushing

Bloomington,Illinois

Summary

Experienced and customer-focused professional with a strong drive for achieving results. Possesses extensive knowledge of State Farm contract language and regulatory requirements related to vendor engagements. Adept at independent work and fostering effective collaboration with diverse vendors and business partners. Demonstrates a consistent track record of delivering high-quality results within specified timelines and budgets.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Technology Analyst

Enterprise Technology - TVMO
11.2024 - Current
  • Influence external associate best practices to mitigate knowledge risk by utilizing data and sourcing options
  • Responsible for developing & maintaining TVMO external labor sourcing strategies, framework & operating model
  • Provide MMSA contract expertise to ensure the contract meets departmental needs

Technology Analyst

Enterprise Technology - Workforce
02.2024 - 11.2024
  • Selected to stand up a new product suite - Strategic Sourcing & Data Analytics
  • Served as Product Owner to drive strategic sourcing efforts across Enterprise Technology
  • Delivered multiple sourcing solutions for the General Departments/Billing & Payments suite to reduce expenses and assist with succession planning

Vendor Relationship Manager

Enterprise Technology - TVMO
09.2022 - 02.2024
  • Collaborated with various business areas to oversee their vendor landscape while addressing vendor management challenges
  • Strengthened vendor relationships by maintaining open communication and promptly addressing any vendor management concerns

Procurement Specialist

Administrative Services - Procurement
04.2019 - 09.2022
  • Consistently identified opportunities for cost reduction through advanced price negotiation strategies, utilizing financial analysis while also mitigating risk for complex vendor contracts
  • Possessed knowledge of vendor risk and advised business areas on risk mitigation tactics
  • Built and utilized effective working relationships within and outside of State Farm

Medical Office Coordinator

Illinois State University; Student Health Services
01.2009 - 02.2019
  • Onboarded and supervised ISU Health Services associates
  • Coordinated and reported State mandated results and statistics as they pertain to compliance
  • Managed PHI for all ISU students and faculty in accordance with HIPPA




Skills

  • Procurement & Vendor Management
  • Customer Engagement Expertise
  • Clear Verbal and Written Expression
  • Conflict Resolution
  • Interdepartmental Collaboration
  • Project Coordination
  • Agile Project Management
  • Analytical Data Review

Certification

  • Certified Regulatory Vendor Program Manager II
  • Associates in Business Administration, Lincoln Christian University, Lincoln, Illinois


Hobbies and Interests

  • Family – I am a wife and a mother
  • Travel – Anything from a weekend getaway to global adventures
  • Sports - You can find me at the cross country/track course, basketball court or soccer field

Timeline

Technology Analyst

Enterprise Technology - TVMO
11.2024 - Current

Technology Analyst

Enterprise Technology - Workforce
02.2024 - 11.2024

Vendor Relationship Manager

Enterprise Technology - TVMO
09.2022 - 02.2024

Procurement Specialist

Administrative Services - Procurement
04.2019 - 09.2022

Medical Office Coordinator

Illinois State University; Student Health Services
01.2009 - 02.2019

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Amy R. Cushing