Amyracle Anderson
Cleveland,OH
Summary
Sales Associate position where effective customer service skills can be utilized.
Overview
12
12
years of professional experience
Work History
Housekeeper/Laundry
DoubleTree by Hilton Hotel
04.2018 - Current
- Carried linens, towels, toilet items, and cleaning supplies, using wheeled cart
- Trained new employees for housekeeping position
- Cleaned 16 to 20 guest rooms
- Replenished supplies, such as linens and bathroom items
- Kept storage areas and carts well-stocked, cleaned and organized
- Dust furniture and equipment
- Swept, scrubbed flooring using brooms, mops, and vacuum cleaners
- Inspected Rooms
- Keyed in Rooms
Supervisor Housekeeper
CEDAR WOODS ASSISTED LIVING
04.2020 - 12.2020
- Worked as housekeeper in a senior living facility
- Removed trash
- Sanitized (area or item|rooms|bathrooms|counters|equipment)
- Cleaned windows
- Assisted with cleaning restrooms, hallways, offices, stairwells, bedrooms and kitchen
Housekeeper
Residence Inn
02.2016 - 06.2017
- Carried linens, towels, toilet items, and cleaning supplies, using wheeled cart
- Trained new employees for housekeeping position
- Cleaned 16 to 20 guest rooms
- Replenished supplies, such as linens and bathroom items
- Kept storage areas and carts well-stocked, cleaned and organized
- Dust furniture and equipment
- Swept, scrubbed flooring using brooms, mops, and vacuum cleaners
- Inspected Rooms
- Keyed in Rooms
Sales Associate
Cleveland Metroparks Zoo
03.2014 - 12.2014
- Ensured outstanding customer service and maintained solid product knowledge
- Maintained awareness of promotions and processed sales transactions
- Inventoried and stocked sales product
Housekeeper
Double Tree Hotel
02.2013 - 12.2013
- Carried linens, towels, toilet items, and cleaning supplies, using wheeled cart
- Cleaned 22 guest rooms, while maintaining hallways, lobbies, restrooms, corridors, elevators, stairways and other areas so that health standards were met
- Emptied wastebaskets, cleaned ashtrays and transported trash safely
- Replenished supplies, such as drinking glasses, linens and bathroom items
- Kept storage areas and carts well-stocked, cleaned and organized
- Dust and polished furniture and equipment
- Swept, scrubbed flooring using brooms, mops and vacuum cleaners
Education
Diploma -
John Marshal High School
01.2012
Skills
- Cleaning
- Houseman
- Hospitality
- Microsoft Word
- Customer Service
- Sales
- Retail
- Stocking
- Housekeeping Supervisor
- Organizational skills
- Time Management
- Retail sales
- Laundry
- Cashier
- Patient Care Assistant
Additional Information
Customer Service and Sales experience, Ability to resolve problems and promote customer satisfaction, Excellent oral and written communication skills, Computer literate. Microsoft applications.
Assessments
- Cleaner fit, Proficient, 08/01/21
- Sales skills, Proficient, 08/01/21
- Work motivation, Proficient, 05/01/20
Timeline
Supervisor Housekeeper
CEDAR WOODS ASSISTED LIVING
04.2020 - 12.2020
Housekeeper/Laundry
DoubleTree by Hilton Hotel
04.2018 - Current
Housekeeper
Residence Inn
02.2016 - 06.2017
Sales Associate
Cleveland Metroparks Zoo
03.2014 - 12.2014
Housekeeper
Double Tree Hotel
02.2013 - 12.2013
Diploma -
John Marshal High School