Amyre Cain
Summary
Skilled in developing and implementing programs and activities to promote diversity and inclusion within the workplace and the world.
Proficient in civil rights laws and staying up-to-date on equal opportunity guidelines. Support day-to-day program operations with expertise in records management and resource coordination. Skillfully meet diverse needs and address issues to maintain efficiency and program outreach. Demonstrated success in building long-lasting relationships.
Overview
9
9
years of professional experience
Work History
Pharmacy Technician
Kaiser Permanente Pharmacy
05.2023 - Current
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Compounding Pharmacy Technician
Optum, UnitedHealth Group/Optum Infusion
01.2024 - 08.2024
- Supported pharmacy team by efficiently organizing supplies, cleaning workspaces, and assisting with daily operations as needed.
- Optimized inventory management, reducing waste and ensuring availability of necessary supplies.
- Conducted quality control tests on compounded medications, ensuring safety and efficacy for patients.
- Collaborated with pharmacists to provide high-quality patient care and tailored medications.
- Improved customer satisfaction by providing timely, accurate, and personalized compounded prescriptions.
Pharmacy Technician
CVS Pharmacy Technician
12.2021 - 04.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
ETSU Diversity Equity and Inclusion Council
Student Affairs
04.2021 - 12.2022
- Improved University culture and productivity by fostering an inclusive and equitable workplace environment.
- Implemented diversity recruitment strategies, attracting top talent from underrepresented groups in the industry.
- Established mentoring partnerships to support career growth and professional development of diverse talents within the organization.
- Provided guidance to students and other University staff members on how to address team conflict arising from cultural differences, fostering a harmonious work environment.
- Developed comprehensive training programs for employees, resulting in increased job satisfaction and performance.
- Managed talent pipeline projects aimed at nurturing future leaders from diverse backgrounds within the University.
East Tennessee State University Research Assistant
ETSU Sociology and Anthropology Department
10.2019 - 12.2022
- Organized research materials, maintaining a well-ordered workspace conducive to productivity.
- Conducted literature reviews to support hypothesis development and identify gaps in existing knowledge.
- Collaborated with multidisciplinary teams to develop innovative research methodologies and strategies.
- Contributed to the publication of research articles in peer-reviewed journals, showcasing expertise in various topics.
- Translated research findings into actionable recommendations, influencing policy and practice.
Executive Aid Assistant
ETSU
10.2019 - 12.2022
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
Program Facilitator
Girls Inc.
04.2015 - 12.2022
- Adapted program content as needed in response to evolving needs of participants, remaining flexible and open to feedback from those directly impacted by the services provided.
- Collaborated with fellow facilitators to create diverse curriculum offerings, ensuring a well-rounded experience for all attendees.
- Enhanced youth engagement by incorporating interactive activities and workshops in program sessions.
- Partnered with businesses, schools and nonprofits to expand youth program outreach and impact.
- Strengthened academic, social and physical education program offerings for area youth.
Pop Arts
ETSU
08.2018 - 08.2020
- Guided mentees in overcoming challenges by sharing personal experiences and offering practical advice.
- Tailored mentoring strategies to suit diverse learning styles, enhancing effectiveness of mentorship program.
- Implemented effective behavior management strategies to maintain a respectful learning atmosphere during camp sessions.
- Fostered a safe, inclusive, and supportive environment for all campers, promoting positive relationships among participants.
Youth Program Facilitator
Josh Dobbs Youth Football Camp
06.2019 - 07.2019
- Demonstrated outdoor games and sports.
- Dealt tactfully with public and established strong working relationships with other employees in different workgroups.
- Supported a diverse group of campers by addressing individual needs, providing accommodations when necessary to ensure inclusion.
- Collaborated with fellow Camp Aides to create an efficient team dynamic, maximizing productivity in supporting campers'' needs.
Education
Bachelor of Science - Sociology
East Tennessee State University
Johnson City, TN12.2022
Skills
- Computer Skills-Proficient in Microsoft Office 365, Google Docs and Slides, and Grammarly
- Leadership-considered Democratic leader, lead and encourage by example
- Teamwork
- Creativity
- Curriculum Design
- Race and Ethnicity Understanding
- LGBTQ Inclusivity
- Team Leadership
- Active Listening
- Conflict resolution techniques
- Accessibility and Inclusivity
- Critical Thinking
Accomplishments
- McNair Scholar
- ETSU Student Spotlight
- Deans List
- NJROTC Scholarship
- SECME Best Scholar 2012-2017
- National Honor Society of Leaders 2020-Present
- Emerging Leaders Academy 2020
- National Honor Society of Leadership
- Friends Committee on National Legislation
- ETSU Appalachian Student Research Conference
- ETSU Boland Undergraduate Research Symposium
- Florida International University McNair Scholars Research Conference
- Atlanta Falcons Back to School Bash
- Quik Clinic Jonesboro GA
- Kaiser Permanente
Research
- Ronald E. McNair Post-Baccalaureate Achievement Program, Johnson City, 04/25/YY-Present
- ETSU Sociology research lab, Johnson City, 03/2019-12/2022, Dr. Bright, Gather research about systematic racism in a variety of settings., Share research with other historical places.
Associations
- Summer Bridge
- Delta Gems
- Dr. Betty Shabazz Delta Academy
- Trio
- Quest
- NJROTCExpedition Leaders
- ETSU Equity and Inclusion Council
- Dream Chasers
- BLM protest
- Bucs Academy Leader
- Girls Inc. 2014-Present
- Student Support Services (SSS)
- Poor Peoples Campaign
- Langston Center
- Mary Jordan Multicultural Center
- Friends Committee on National Legislation(Delegator and Lobbyist)
- Young Democrats Leaders of Atlanta
Activities
- Summer Bridge (East Tennessee State University)
- ETSU Gospel Choir
- Quest
- Trio
- Summer 2018-Present
- ETSU Boland Undergraduate Research Symposium
- Florida International University McNair Scholars Research Conference
- Atlanta Falcons Back to School Bash
- Quik Clinic Jonesboro GA
- Kaiser Permanente
Affiliations
- Delta Gems
- ETSU Equity and Inclusion Council
- Poor Peoples Campaign
- Young Democrats Leaders of Atlanta
- Friends Committee on National Legislation(Delegator and Lobbyist)
- Dr. Betty Shabazz Delta Academy
- Mary Jordan Multicultural Center
Timeline
Compounding Pharmacy Technician
Optum, UnitedHealth Group/Optum Infusion
01.2024 - 08.2024
Pharmacy Technician
Kaiser Permanente Pharmacy
05.2023 - Current
Pharmacy Technician
CVS Pharmacy Technician
12.2021 - 04.2023
ETSU Diversity Equity and Inclusion Council
Student Affairs
04.2021 - 12.2022
East Tennessee State University Research Assistant
ETSU Sociology and Anthropology Department
10.2019 - 12.2022
Executive Aid Assistant
ETSU
10.2019 - 12.2022
Youth Program Facilitator
Josh Dobbs Youth Football Camp
06.2019 - 07.2019
Pop Arts
ETSU
08.2018 - 08.2020
Program Facilitator
Girls Inc.
04.2015 - 12.2022
Bachelor of Science - Sociology
East Tennessee State University
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