Amy Saara Yaseen
Queens,NY
Summary
Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.
Overview
6
6
years of professional experience
Work History
Personal Lines Account Manager
The Whitmore Group LLC
04.2023 - 09.2023
- Managing high end net worth clients
- Quoting and replacing coverage for clients needs
- Processing car endorsements or removals
- Discussing billing matters with clientele
- Reinstatement
- Discussing rate increases
- Processing policy applications: FS6T, DDC, Alarm Certificates etc
- Updating policy Statuses and coverage
Customer Service Rep. /Insurance Agent
White & Re' Agency
08.2022 - 02.2023
- Cancellations / Billing
- Reinstating Policies
- Follow up on existing policy files and correcting outstanding issues
- Discussing rate increases
- Processing policy applications: FS6T, DDC, Alarm Certificates etc
- Updating policy Statuses and coverage
Customer Service Rep.
The Keats Agency
09.2019 - 08.2019
- Assisting and handling walk-in clientele
- Answering and servicing incoming calls
- Cancellations / Billing
- Reinstating Policies
- Follow up on existing policy files and correcting outstanding issues
Receptionist / Office Assistant
Tristate HVAC
09.2017 - 08.2019
- Making purchases for onsite jobs
- Becoming equipped with Microsoft office
- In going / outgoing mail
Education
Nassau Community College
Garden City, NYProperty & Casualty License - Insurance And Risk Management
Pohs Institute of Insurance
Westbury, NY07.2022
2016
2014
Skills
- Microsoft templates, TAM, Applied, EPIC
- Organizational Skills
- Sales Expertise
- Time Management
Timeline
Personal Lines Account Manager
The Whitmore Group LLC
04.2023 - 09.2023
Customer Service Rep. /Insurance Agent
White & Re' Agency
08.2022 - 02.2023
Customer Service Rep.
The Keats Agency
09.2019 - 08.2019
Receptionist / Office Assistant
Tristate HVAC
09.2017 - 08.2019
Nassau Community College
Property & Casualty License - Insurance And Risk Management
Pohs Institute of Insurance