Amy Selene Cardenas-Lopez
615 N Virginia Ave Apt 19 Ontario ,CA
Summary
Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Health In Motion
05.2021 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Package Handler
Fed Ex Ground
09.2020 - 05.2021
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
Sales Associate
Marshalls
10.2019 - 10.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Radiologic Technology
California Baptist University
Riverside, CANorco College
Norco, CAHigh School Diploma -
Chaffey High School
Ontario, CA05.2019
Skills
- Report Generation
- Data Collection
- Information Security
- Consultative Sales
- Critical Thinking
Timeline
Customer Service Representative
Health In Motion
05.2021 - Current
Package Handler
Fed Ex Ground
09.2020 - 05.2021
Sales Associate
Marshalls
10.2019 - 10.2020
Radiologic Technology
California Baptist University
Norco College
High School Diploma -
Chaffey High School
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