Amy Yuliana Garcia
Davenport
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to learn and take on added responsibilities to meet goals. Equipped with strong problem-solving abilities and ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Guest Services Cashier
Kwik Star
08.2021 - Current
- Assisted in training new team members, providing guidance and support to ensure their success in the Guest Services Cashier role.
- Enhanced customer satisfaction by providing efficient cash handling and prompt service.
- Promoted positive relationships with fellow team members, contributing to a cohesive work environment.
- Handled high volume transactions with accuracy, minimizing discrepancies and ensuring balanced registers at the end of each shift.
- Crosstrained in various areas within the organization so as to provide coverage during staff shortages or peak periods.
- Upheld company standards for appearance, conduct, and performance while representing the brand during interactions with guests.
Sales Associate
Justice Tween Brands
08.2018 - 09.2021
- Provided positive first impressions to welcome existing, new, and potential customers.
- Provided training support for new hires on operating the cash register system effectively as a cash lead.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Sales Associate
Bed Bath & Beyond
08.2019 - 08.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Bachelor of Science - Law Enforcement And Justice Administration
Western Illinois University
Macomb, IL05-2025
Bachelor of Arts - Criminal Justice
Scott Community College
Bettendorf, IA05-2023
High School Diploma -
Davenport North High School
Davenport, IA06-2020
Skills
- Regulatory compliance
- Effective Conflict Resolution
- Dedicated Work Ethic
- Patience and empathy
- Effective Multitasking
- Fluent in Spanish and English
Languages
Spanish
Native or Bilingual
Timeline
Guest Services Cashier
Kwik Star
08.2021 - Current
Sales Associate
Bed Bath & Beyond
08.2019 - 08.2021
Sales Associate
Justice Tween Brands
08.2018 - 09.2021
Bachelor of Science - Law Enforcement And Justice Administration
Western Illinois University
Bachelor of Arts - Criminal Justice
Scott Community College
High School Diploma -
Davenport North High School
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