Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Ana Asencio

Miami,FL

Summary

Proven leader with a track record of enhancing team performance and customer satisfaction. Skilled in conflict resolution and effective communication, demonstrated through successful stakeholder relationships and team agility enhancement. Expertise in live event coordination, including streaming and photography, complements a strong foundation in organizational efficiency and collaborative problem-solving.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Officer

TSA
03.2024 - Current


  • Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
  • Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
  • Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.

Manager

Global Food Service
11.2022 - 03.2024
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

Supervisor

Mia Hotel
06.2018 - 11.2022
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

Education

Bachelor of Arts - Edition, Photography, Illumination

Center of Cinematograph, Art And Television
Miami, FL
06.2021

Hospitality & Turism

Dominican University O&M
Dominican Republic
05.2012

Skills

    Intership :

    Potential Church

    Inner Music

    Live Shows streming

    YouTube live programs

    Live music Photography

Certification

  • Certified Editing, (CCAT Miami)
  • Computer Skill
  • Computer Reparation
  • Office
  • Adobe Premier Pro
  • Adobe Photoshop
  • Canvas
  • Tshirt Printing
  • Electronic Basic

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Officer

TSA
03.2024 - Current

Manager

Global Food Service
11.2022 - 03.2024

Supervisor

Mia Hotel
06.2018 - 11.2022

Bachelor of Arts - Edition, Photography, Illumination

Center of Cinematograph, Art And Television

Hospitality & Turism

Dominican University O&M
Ana Asencio