Ana Asencio
Miami,FL
Summary
Proven leader with a track record of enhancing team performance and customer satisfaction. Skilled in conflict resolution and effective communication, demonstrated through successful stakeholder relationships and team agility enhancement. Expertise in live event coordination, including streaming and photography, complements a strong foundation in organizational efficiency and collaborative problem-solving.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Officer
TSA
03.2024 - Current
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
Manager
Global Food Service
11.2022 - 03.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Supervisor
Mia Hotel
06.2018 - 11.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Education
Bachelor of Arts - Edition, Photography, Illumination
Center of Cinematograph, Art And Television
Miami, FL06.2021
Hospitality & Turism
Dominican University O&M
Dominican Republic05.2012
Skills
Intership :
Potential Church
Inner Music
Live Shows streming
YouTube live programs
Live music Photography
Certification
- Certified Editing, (CCAT Miami)
- Computer Skill
- Computer Reparation
- Office
- Adobe Premier Pro
- Adobe Photoshop
- Canvas
- Tshirt Printing
- Electronic Basic
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Officer
TSA
03.2024 - Current
Manager
Global Food Service
11.2022 - 03.2024
Supervisor
Mia Hotel
06.2018 - 11.2022
Bachelor of Arts - Edition, Photography, Illumination
Center of Cinematograph, Art And Television
Hospitality & Turism
Dominican University O&M