Ana Avalos
Antioch,CA
Summary
Administrative Assistant experienced at patient referrals, scheduling appointments and recording and filing patient medical records. Enters and processes orders and information in a timely manner. Goal driven, patient, and caring.
Overview
7
7
years of professional experience
Work History
Check Out Clerk
Springhill Medical Group
Antioch, CA
05.2018 - Current
- Answered phones, scheduled appointments, and provided general information to callers.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Verified insurance coverage, obtained preauthorizations and updated charts.
- Entered patient demographic information into the Electronic Health Records system.
- Assisted with referrals and prepared medical records for patients.
- Maintained accurate records of all referrals, including contact information and follow-up visits.
- Scheduled patients according to availability, urgency and insurance authorization guidelines.
- Scheduled peer to peer reviews for physicians to discuss medical necessity with insurance providers.
- Researched providers to determine if they are in-network or out-of-network with the patient's health plan.
- Coordinated referrals with primary care physicians, specialists, and other healthcare providers.
- Communicated with patients regarding their referrals and answered any questions they had about the process.
Medical Assistant Extern
East Bay Skin Cancer Center
Walnut Creek, CA
03.2017 - 04.2017
- Prepared exam rooms for patient visits by stocking supplies, cleaning and organizing equipment.
- Escorted patients to exam rooms, taking vital signs and documenting patient chief complaints
- Assisted in minor surgical procedures as directed by the physician or nurse practitioner.
- Processed biospy kits, MOHS/ surgical packs, and packed suture removal kits
- Set up surgical trays
- Assisted in the preparation of medical instruments for sterilization by cleaning, inspecting and packaging.
Education
Certified - Administrative Medical Assistant
Contra Costa Medical Career College, Inc.
Antioch, CA10-2016
High School Diploma -
Deer Valley High School
Antioch, CA08-2016
Skills
- Customer Service
- Administrative skills
- Medical Terminology
- Computer Skills
- Medical coding
- HIPAA Compliance
- Payment Collection
- Patient Scheduling
- Data Entry
- Charting and Clinical Documentation
- Referral Coordination
- ICD-10 Coding
- Multitasking and Organization
- Insurance Verification and prior authorizations
- Follow-Up Skills
Languages
Spanish
Professional
References
References available upon request.
Timeline
Check Out Clerk
Springhill Medical Group
05.2018 - Current
Medical Assistant Extern
East Bay Skin Cancer Center
03.2017 - 04.2017
Certified - Administrative Medical Assistant
Contra Costa Medical Career College, Inc.
High School Diploma -
Deer Valley High School
Similar Profiles
Leah BurrisLeah Burris
Medical Assistant at Springhill Medical group Sutter physiciansMedical Assistant at Springhill Medical group Sutter physicians
Kimberly BurnettKimberly Burnett
Inpatient Rehabilitation Social Worker at Lifepoint Health, Springhill Medical CenterInpatient Rehabilitation Social Worker at Lifepoint Health, Springhill Medical Center
Danielle L. MannelDanielle L. Mannel
Registered Nurse Emergency Department (Charge Nurse) at Springhill Medical CenterRegistered Nurse Emergency Department (Charge Nurse) at Springhill Medical Center
Alexis GrassAlexis Grass
Supervisor at Round Table Pizza, IncSupervisor at Round Table Pizza, Inc
Fatima MartinezFatima Martinez
Externship at Tassajara Critical CareExternship at Tassajara Critical Care