Ana Baquerizo

Inventory Control Manager – Fulfillment Responsibilities

• Managed inventory control and store fulfillment operations, including BOPIS, and ship-from-store orders.
• Ensured inventory accuracy through cycle counts, audits, and timely discrepancy resolution.
• Oversaw receiving, processing, ticketing, and organization of merchandise in the backroom and sales floor.
• Led, trained, and scheduled inventory and fulfillment associates to meet productivity and accuracy goals.
• Prioritized daily workload to balance shipment processing, replenishment, and fulfillment demand.
• Monitored fulfillment and inventory performance metrics to reduce shrink, cancellations, and delays.
• Executed markdowns, price changes, and merchandise transfers in compliance with company standards.
• Partnered with store leadership and loss prevention to maintain operational efficiency and safety.

• Interim Manager for Shoes and Accessories, overseeing sales floor operations and team performance.
• Led associates to meet sales, service, and merchandising standards.
• Maintained visual presentation, replenishment, and customer satisfaction.
• Analyzed sales data to identify trends and adjust strategies accordingly.
• Implemented promotional displays to enhance customer engagement and sales.

• Organized merchandise on the sales floor to enhance customer experience.
• Managed inventory levels and restocked items as needed throughout shifts.
• Collaborated with team members to maintain store cleanliness and visual standards.
• Assisted customers in locating products and provided product information.
• Received shipments of new products, unpacked items, verified quantities against invoices, and stocked them on shelves.
• Assessed floor displays to restock merchandise.

• Managed daily office operations and administrative tasks efficiently.
• Coordinated meetings and prepared necessary materials for staff.
• Processed incoming correspondence and routed to appropriate personnel.
• Maintained filing systems to ensure organized documentation access.
• Collaborated with vendors to facilitate supplies and service requests.
• Organized and maintained filing systems, both paper and electronic.
• Answered phones to direct callers, schedule appointments, and provide general office information.
• Managed office duties, ordered materials, organized workspaces, answered emails, and made phone calls.
• Key Holder