Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ana Betancourt

Mercedes

Summary

Dynamic professional with a strong background in operations management at Pizza Hut, excelling in team leadership and customer service. Proven ability to enhance customer experiences while maintaining high standards of quality and safety. Assistant Manager, Caregiver, and Texas Licensed esthetician skilled in problem-solving and staff training, dedicated to fostering positive relationships and delivering exceptional results.

Overview

8
8
years of professional experience

Work History

Assistant Manager

Pizza Hut
06.2017 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Caregiver

Texas Visiting Nurse Service LTD.
04.2019 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Esthetician

Sheer Skin Spa
02.2023 - 07.2023
  • Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
  • Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
  • Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
  • Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
  • Demonstrated proficiency in various waxing services, resulting in smooth skin with minimal discomfort for clients.

Education

Bachelor of Science - Rehabilitation Services

The University of Texas Rio Grande Valley
Edinburg, TX

Texas Cosmotologist - Esthetician

UCAS University of Cosmotology of Arts & Sciences
Harlingen, TX
06.2022

Skills

  • Respectful and compassionate
  • Time management
  • Problem-solving
  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Staff training and development

Timeline

Esthetician

Sheer Skin Spa
02.2023 - 07.2023

Caregiver

Texas Visiting Nurse Service LTD.
04.2019 - Current

Assistant Manager

Pizza Hut
06.2017 - Current

Bachelor of Science - Rehabilitation Services

The University of Texas Rio Grande Valley

Texas Cosmotologist - Esthetician

UCAS University of Cosmotology of Arts & Sciences

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