Ana Bojorquez
Broomfield,CO
Summary
Resourceful Sales and Project Manager over 15 years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Achieving growth and hitting sales targets by successfully managing sales and sales team. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget and financial management. Organized and dependable candidate successful at managing multiple priorities and updating Stakeholders with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Project Manager
Aetna/CVS
Scottsdale, AZ
06.2022 - Current
- Worked with Upper Management to create vision and goals for projects to narrow GIC (Gap in Care) in accordance to HEDIS guidelines
- Collaborated with Offshore team in India to produce reports
- Analyzed data and reports before distributing to other departments
- Overseeing all projects from beginning to end, keeping track of team's timelines meeting with team and managing their assigned portion of projects, running team meetings with all parties involved, managing communication between departments and updating senior management on each project
- Managing and overseeing all team meetings and events, updating scheduling and agendas
- Managing specifications and data for each source/client for monthly audits with 3rd party vendors
- Met project deadlines without sacrificing build quality or workplace safety
- Identified plans and resources required to meet project goals and objectives
- Planned, designed, and scheduled phases for large projects
- Monitored project performance to identify areas of improvement and make adjustments.
Project Manager/Sales Optimization Manager
Best Western Hotels and Resorts, Revenue Management Services
Phoenix, AZ
09.2018 - 06.2022
- Experienced working with Hotels in U.S., Canada and Mexico
- Worked with Upper Management to create vision and goals for projects and represented Hoteliers to ensure increase in Revenue
- Maintained relationships with Hoteliers by identifying needs and offering appropriate services
- Collaborated with a team of 150 people to work functionally with software and marketing teams to align marketing messaging with the project scope and/or sales optimization
- Analyzed scope of project based on competitive analysis, market research and Hotelier future requests
- Overseeing special projects from beginning to end keeping track of timelines, managing teams in their assigned portion of projects, budgeting, managing communication between departments and updating senior management on status and deadlines
- Reviewing and processing Property Revenue Management contracts and assigning accordingly
- Set and met 93% of goals of signed contract for our PRM (Property Revenue Management) program
- Maintained and updated social media marketing, sales and add campaigns
- Handled customer relations issues, enabling quick resolution, and client satisfaction
Area Sales Manager/Special Projects Manager
Best Western Hotels and Resorts, Studio Design
Phoenix, AZ
04.2012 - 09.2018
- Interacted with 500+ hoteliers across the U.S., Canada and Mexico and fostered relationships though a deep knowledge of their Property
- Attended trade shows and visit Hotels to identify sales opportunities, improved customer service, develop sales plan to meet Hotel's needs according to industry standards
- Improvement Plan (PIP) to complete their Design projects
- Collaborated closely with designers in choosing options with design elements and furnishings
- Secured effective service by interfacing with internal and external contracts, including suppliers, freight carriers, accounting, sales and purchasing staff
- Prepared quotes and orders and maintained pricing information while overseeing payment according to hotel owner's financial status
- Worked on accounts payable and billing with hoteliers
- Tracking and entering information into multiple automated systems
- Coordinated daily activity and flow of projects through multiple departments to verify on-time product delivery
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
Senior Sales Representative
Best Western Hotels and Resorts, Design
Phoenix, AZ
02.2007 - 04.2012
- Perform various marketing responsibilities, including cold-calling, networking, trade shows and advertising support
- Worked with Hotels in U.S., Canada and Mexico
- Ranked top 10% of sales within sales team from 2010 through 2012
- Sell various products and services to individuals within assigned territory using consultative selling techniques
- Mentored and trained new hires in procedures, sales best practices and computer systems
- Developed and delivered engaging sales presentations to convey product benefits
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages
- Managed customer accounts to secure customer satisfaction and repeat business
- Assisted with billing and accounts payable between hoteliers and our accounting department.
Education
B.S - Business Administration
Phoenix College
Phoenix, AZSkills
Leadership
Sales
Project Management
Marketing
Strategic Planning
Customer Service
Advanced Problem Solving
Microsoft Office
Timeline
Project Manager
Aetna/CVS
06.2022 - Current
Project Manager/Sales Optimization Manager
Best Western Hotels and Resorts, Revenue Management Services
09.2018 - 06.2022
Area Sales Manager/Special Projects Manager
Best Western Hotels and Resorts, Studio Design
04.2012 - 09.2018
Senior Sales Representative
Best Western Hotels and Resorts, Design
02.2007 - 04.2012
B.S - Business Administration
Phoenix College