Ana Borja
customer service
Tyler,TX
Summary
Dynamic and bilingual volunteer with a proven track record at a family business, excelling in team collaboration and innovative problem-solving. Demonstrated leadership by enhancing task efficiency and fostering a professional work environment. Skilled in customer service and computer applications, adept at multitasking with a flexible schedule. Achieved significant improvements in project outcomes through creativity and effective communication. Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.
Overview
2
2
years of professional experience
Work History
Student Volunteer
Family Business
03.2022 - Current
- Took and followed detailed directions from others.
- Worked in team environment to maintain high levels of productivity.
- Displayed excellent time management skills while balancing academic responsibilities alongside demanding volunteer commitments.
- Contributed to a positive work environment by maintaining a professional attitude and demonstrating respect for all individuals involved in the project.
- Exemplified leadership qualities while coordinating group activities, delegating tasks effectively, and maintaining open lines of communication among team members.
- Improved efficiency in task completion by implementing innovative problem-solving techniques when faced with obstacles.
- Questioned customers to better understand needs and best solutions.
- Helped with administrative support by managing incoming calls, coordinating files, and sorting mail.
Education
Associate of Arts - Business Management
Tyler Junior College
Tyler, TX01.2025
Skills
- Community Service
- Team Collaboration
- Creativity and Innovation
- Social interaction
- Food Distribution
- Telephone Etiquette
- Data Entry
- Scheduling
- Office Organization
- Job training
- Teamwork and Collaboration
- Fast Learner
- Organized and Efficient
- Friendly and Professional
- Attention to Detail
- Customer Service
- Flexible Schedule
- Bilingual in English and Spanish
- Computer Skills
Timeline
Student Volunteer
Family Business
03.2022 - Current
Associate of Arts - Business Management
Tyler Junior College