Ana Calderon
Rogers,United States
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Offers excellent communication and organizational skills. Adept at resolving conflicts and addressing emerging issues.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Operations Support Team Manager
Walmart
02.2023 - Current
- Provided Market Manager support and guidance with escalated incidents involving multiple vendors and key stakeholders.
- Coordinated with external contractors for necessary repairs or upgrades, ensuring minimal impact on daily operations.
- Assisted in the addition of register adds for pharmacies with high sale volume to satisfy business needs.
Lead Certified Pharmacy Technician
Walmart
10.2017 - 01.2023
- Supported management efforts to foster a positive workplace culture that prioritized teamwork and trained and mentored new pharmacy technicians to satisfy business needs.
- Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
- Managed inventory effectively, minimizing waste while ensuring adequate stock levels for uninterrupted service.
- Contributed to the success of Walmart Wellness Events by efficiently administering vaccinations according to established protocols.
Retail Sales Associate
Walmart
10.2015 - 09.2017
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Aided managers in planning effective staff schedules to ensure optimal coverage during peak hours while considering employee availability constraints.
Education
Associate of Science - Liberal Arts and Sciences
Northwest Arkansas Community College
Bachelor of Science in Business Administration -
Southern New Hampshire University
12.2025
Skills
- Problem-solving
- Efficient under pressure
- Team leadership
- Customer service
- Inventory Management
- Planning and organization
- Policy implementation
- Retail Link
- Excel
- Database entry
- Quality assurance and control
Accomplishments
- Receive business impact "Difference Maker" award at Health and Wellness YBM FY24.
Certification
- HIPPA Certification
- Medical Interpreter
- Certified Pharmacy Technician (CPhT)
Timeline
Operations Support Team Manager
Walmart
02.2023 - Current
Lead Certified Pharmacy Technician
Walmart
10.2017 - 01.2023
Retail Sales Associate
Walmart
10.2015 - 09.2017
Associate of Science - Liberal Arts and Sciences
Northwest Arkansas Community College
Bachelor of Science in Business Administration -
Southern New Hampshire University