Ana Camacho
East Palo Alto,CA
Summary
Hardworking Retail Manager with demonstrated success in planning and development. Hands-on style with good eye for detail and success-oriented mindset.
Overview
10
10
years of professional experience
Work History
Interim Head Coach
Nike
San Jose , CA
08.2021 - Current
Assistant Head Coach
Nike
San Jose, CA
04.2017 - 08.2021
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Trained team members in successful strategies to meet operational and sales targets.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Provided exceptional customer service to customers, increasing customer loyalty 70%.
- Cultivated customer loyalty to enhance retention by delivering outstanding service.
Coach/ Assistant Head Coach
Nike
Milpitas, CA
05.2016 - 04.2017
- Liaised with retail manager to cultivate and maintain positive and uplifting work environment.
- Modeled effective leadership to gain commitment to store goals and training to exceed industry standards.
- Controlled operational compliance, safety and business standards to maximize efficiency and comply with corporate policy.
- Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
Store Manager
Finish Line
Daly City, CA
12.2011 - 05.2016
- Created work schedules according to sales volume and number of employees.
- Managed all aspects of store operations, including organization, maintenance and purchasing functions.
- Established succession planning by training and mentoring 3 associates into leadership positions.
- Generated repeat business by delivering exceptional customer service and positive engagement.
Education
High School Diploma -
Yuba City High School
Yuba City, CA06.2011
Skills
- Strong team building skills
- Ability to be a change agent to achieve sales increase
- Capable of adjusting communication style to reach a broader audience
- Bilingual; Spanish and English
Timeline
Interim Head Coach
Nike
08.2021 - Current
Assistant Head Coach
Nike
04.2017 - 08.2021
Coach/ Assistant Head Coach
Nike
05.2016 - 04.2017
Store Manager
Finish Line
12.2011 - 05.2016
High School Diploma -
Yuba City High School