Summary
Overview
Work History
Education
Skills
References
Certification
References
Timeline
Generic
Ana Castro-Driggs

Ana Castro-Driggs

Bountiful,Utah

Summary

Dynamic professional with a proven track record in customer service at Kikos Fitness and Private Care, enhancing client quality of life while streamlining business operations. Core competencies include team collaboration, adaptability, and innovative solutions in quality care. Demonstrates strong organizational skills and meticulous attention to detail, ensuring alignment with organizational goals. Committed to improving processes and workflows in fast-paced environments, leveraging knowledge in public health for effective health issue prevention.

Overview

8
8
years of professional experience
2
2
Certification

Work History

Caregiver - Public Health Assistant

Private Care
Salt Lake City, UT
12.2019 - Current
  • Provide daily care and assistance to seniors.
  • Followed company policies and procedures.
  • Develop creative solutions to improve the quality of life.
  • Operated equipment and machinery according to safety guidelines.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Followed care plan and directions to administer medications.
  • Drove clients to doctors' appointments and social outings.
  • Helped clients get in and out of beds and wheelchairs.
  • Obtained sources of entertainment for clients to provide complete, enjoyable daily activities.
  • Assisted clients with maintaining good personal hygiene.
  • Monitored the health and well-being of clients, and reported significant health changes.

Business Manager /Administrator

Kikos Fitness
01.2017 - 01.2019
  • Customer relationship management (pre and post-sales)
  • Oversite of company training
  • Managed bookkeeping and stock flow using Excel program (VLOOKUP, Lookup Functions)
  • Supervision of people's company practice
  • Responsible for maintenance of the real property

Education

Associate of Applied Science -

BYU PATHWAY WORLDWIDE
Rexburg, ID
05-2025

Community and Environmental Health - Certificate

BYU PATHWAY WORLDWIDE
Rexburg, ID
07-2024

Health Program Strategies - Certificate

BYU Idaho
Rexburg, ID
07-2024

PathwayConnect -

BYU PathwayConnect Worldwide
Salt Lake City, UT
12-2022

CNA Course -

CCCNA
Midvale, UT
01.2019

Some College (No Degree) - Business Administration and Management

Jorge Amado University-Brazil
Brazil, IN
01-2006

Skills

  • Strong customer service skills
  • Team collaboration
  • Teachable
  • Proficient in Microsoft Office Excel
  • Physical therapy support
  • Dependable and responsible
  • Community activities
  • Special needs care
  • Portuguese fluency
  • Quality program protocols
  • Multitasking and organization
  • Adaptability and flexibility

References

Available upon request.

Certification

Apply health education/ promotion principles.

Identify the components of basic patient assessment.

Apply principles in food and nutrition to support and promote well-being.

Describe evidence-based interventions to address global health issues.

Explain environment/ health relationships.

Explain the Elements of preparedness.

Develop interventions that address behavior change.

Engage communities in health interventions.

Communicate health information.

References

References available upon request.

Timeline

Caregiver - Public Health Assistant

Private Care
12.2019 - Current

Business Manager /Administrator

Kikos Fitness
01.2017 - 01.2019

Associate of Applied Science -

BYU PATHWAY WORLDWIDE

Community and Environmental Health - Certificate

BYU PATHWAY WORLDWIDE

Health Program Strategies - Certificate

BYU Idaho

PathwayConnect -

BYU PathwayConnect Worldwide

CNA Course -

CCCNA

Some College (No Degree) - Business Administration and Management

Jorge Amado University-Brazil
Ana Castro-Driggs