Ana Cerecer
Avondale,AZ
Summary
Dedicated cashier with 1 year of experience completing transactions with priority on customer satisfaction. Focused on answering customers’ questions, solving problems and processing payments. Committed to helping customers with uncommon questions and concerns by asking coworkers and managers for assistance.
Overview
12
12
years of professional experience
Work History
Secretary
K&T Appliance Service
Phoenix, AZ
04.2021 - Current
- Customer service
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Ordered office supplies to purchase items and maintain appropriate levels.
- Anticipated leadership needs by preparing or gathering records, reports and correspondence.
- Scheduled meetings and sent invitations specifying time and location.
- Managed staff calendars and coordinated travel, meeting and hotel accommodations.
- Sent and distributed mail and parcels.
- Assisted with accounts receivable and accounts payable functions.
- Managed multiple calendars and contacts using computer software.
- Supported team members with stocked supplies and well-maintained office equipment.
Youth Care Worker
Southwest Key Program
Phoenix, AZ
10.2016 - 07.2019
- Oversaw daily routines of youth in placement and delivered services related to basic human needs.
- Maintained thorough and accurate records outlining program operations and participant progress.
- Performed in-service presentations to share knowledge with colleagues.
- Created communication strategies to meet client objectives.
Cashier
Ana's Garden Flower Shop
Phoenix, AZ
02.2015 - 09.2016
- Helped customers find specific products, answering questions and offering advice.
- Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Education
North High School
Phoenix, AZ2013
Some College (No Degree) - Nursing
Maricopa Community Colleges - Gateway Community College
Phoenix, AZSkills
- Coin counting
- Customer greeting
- Issue resolution
- Customer assistance
- Cash handling
- Customer Service
- Payment processing
- Staff mentoring
- Cash counting machine operations
Timeline
Secretary
K&T Appliance Service
04.2021 - Current
Youth Care Worker
Southwest Key Program
10.2016 - 07.2019
Cashier
Ana's Garden Flower Shop
02.2015 - 09.2016
Some College (No Degree) - Nursing
Maricopa Community Colleges - Gateway Community College
North High School