ANA CHAVARRI
Albuquerque,NM
Summary
Strategic Public Health Communications & Outreach Leader with advanced graduate training in Family Therapy and over 20 years of international experience. Expert in designing high-impact community engagement frameworks, managing non-profit organizations, and fostering strategic alliances between government and healthcare sectors. Proven track record in patient navigation, family-centered crisis intervention (Psychology), and operational budget oversight. Advanced practitioner in leveraging AI-driven workflows to enhance institutional efficiency and public health metrics.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Community Outreach Specialist
CONSULATE GENERAL OF MEXICO
Albuquerque, NM
01.2026 - Current
- Strategic Program Development: Launched multi-thematic health initiatives and massive vaccination clinics, coordinating with 20+ regional healthcare partners.
- Digital Modernization: Integrated AI-driven tools to automate departmental workflows, significantly increasing project tracking efficiency and data accuracy.
- Oversaw daily operations to ensure efficiency and compliance with policies.
- Developed community engagement programs to enhance local partnerships and outreach efforts.
- Facilitated workshops and training sessions to educate community members on available resources.
- Evaluated outreach strategies, identifying opportunities for improvement in service delivery.
- Built relationships with stakeholders to foster collaboration on community projects and events.
- Managed communication campaigns to increase awareness of services offered by the organization.
- Enhanced community engagement by developing and implementing targeted outreach programs.
- Managed budgets for multiple outreach programs, ensuring responsible allocation of funds while maximizing impact on the community.
- Implemented creative strategies for reaching underserved populations within the community through targeted outreach efforts.
- Coordinated cross-departmental initiatives to align objectives and maximize resource utilization.
- Maintained detailed records of all outreach activities including event planning documents, budget reports, evaluation summaries for continuous improvement.
Scribe
MEDICAL SERVICES OF THE BORDER
El Paso, TX
01.2025 - 12.2025
- Documented patient encounters and treatment plans accurately to ensure compliance with healthcare regulations.
- Collaborated with medical professionals to streamline documentation processes and improve efficiency.
- Maintained organized patient records, ensuring easy retrieval for clinical staff during consultations.
- Reviewed and edited clinical notes for clarity and precision before final submission to providers.
Sales Representative & Communications Liaison
CUBA AUTOGLASS
El Paso, TX
05.2015 - 03.2024
- Developed strong customer relationships to enhance repeat business and referrals.
- Demonstrated product knowledge to effectively address customer inquiries and concerns.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Medical Assistant Technician
SOUTHWEST CARDIOVASCULAR SURGERY
El Paso, TX
06.2013 - 03.2021
- Clinical Advocacy: Provided real-time medical interpretation and navigated complex insurance claims for underserved patient populations.
- Concurrent/Intermittent
- Coordinated patient appointments and managed schedules for optimal clinic efficiency.
- Assisted healthcare providers with patient examinations and procedures, ensuring comfort and safety.
- Maintained accurate patient records using electronic health record (EHR) systems to enhance data integrity.
- Educated patients on medication administration and treatment plans to promote adherence and understanding.
General Director
COMER Y CRECER FOUNDATION
Mexico City, MX
06.2013 - 03.2015
- Executive Management: Held full strategic responsibility for staff leadership, program expansion, and mission execution, reporting directly to the Board of Directors.
- Guided fundraising efforts, enhancing financial sustainability of initiatives.
- Implemented best practices for operational efficiency within the foundation's programs.
- Mentored staff in leadership development and project management skills.
Media, Public Relations & Program Coordinator
MEXICAN CONSULATE
El Paso, TX
02.2005 - 05.2013
- Public Health Legacy: Co-founded the permanent Ventanilla de Salud (VDS) program in partnership with the City of El Paso Health Department.
- Led efforts to assess community needs, informing program development and implementation decisions.
- Fostered positive relationships with community members and local organizations through consistent communication and collaboration.
- Increased public awareness of available resources by organizing informational workshops, seminars, and events.
- Collaborated with other professionals in creating educational materials related to health promotion, preventive care, and wellness initiatives.
- Conducted needs assessments to identify areas requiring additional support or resources within the community.
- Served as a liaison between community members and local government representatives, advocating for the needs and concerns of residents.
- Provided guidance and support to individuals seeking assistance with accessing available resources within the community.
- Developed long-lasting partnerships with local leaders, management team and peers with active engagement, exemplary communication and consistent issue resolution.
- Developed presentations for public events, community groups and school assemblies.
- Mass Media Strategy: Produced monthly health campaigns for major Hispanic networks (TV/Radio), reaching millions of viewers in the binational region.
Program Coordinator (Ventanilla De Salud)
DEPARTMENT OF PUBLIC HEALTH (DOPH)
El Paso, TX
05.2009 - 08.2010
- System Integration: Facilitated strategic alignment between the Department of Public Health, the Consulate, and community advocacy groups; managed program budgets and financial compliance.
- Coordinated public health programs to enhance community well-being and access to services.
- Collaborated with stakeholders to identify community health needs and prioritize program development.
- Analyzed program data to assess impact and inform strategic recommendations for improvement.
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
Education
Master of Family Therapy -
Cencalli Family Therapy Institute
Mexico City12.2029
Bachelor of Arts - Psychology
Universidad Anáhuac
Mexico City12.2004
Skills
- Technical: AI Workflow Automation, CRM Management, Medical Interpretation, Budget Oversight
- Nonprofit experience
- Community outreach
- Event planning
- Program promotion
- Teamwork and collaboration
Certification
- Certification: Applied Artificial Intelligence | Santander Open Academy / INFOTEC (2026)
- Fellowship: Non-Profit Management | Fundación Merced, Mexico City (2014)
CORE COMPETENCIES
- Family-Centered Health Outreach: Specialized in family systems and crisis intervention, ideal for multi-generational health prevention and cancer screening awareness.
- Bicultural System Navigation: Master-level understanding of both U.S. and Mexican health infrastructures, facilitating seamless patient advocacy across borders.
- Crisis Leadership & Psychology: Professional capacity to manage high-stress community situations and provide psychological support to vulnerable populations.
- Inter-Agency Program Coordination: Proven ability to act as a high-level liaison between government entities, municipal health departments, and clinical research centers.
- Financial & Operational Stewardship: Extensive experience in managing departmental budgets, financial reporting, and complex sales portfolios.
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Community Outreach Specialist
CONSULATE GENERAL OF MEXICO
01.2026 - Current
Scribe
MEDICAL SERVICES OF THE BORDER
01.2025 - 12.2025
Sales Representative & Communications Liaison
CUBA AUTOGLASS
05.2015 - 03.2024
Medical Assistant Technician
SOUTHWEST CARDIOVASCULAR SURGERY
06.2013 - 03.2021
General Director
COMER Y CRECER FOUNDATION
06.2013 - 03.2015
Program Coordinator (Ventanilla De Salud)
DEPARTMENT OF PUBLIC HEALTH (DOPH)
05.2009 - 08.2010
Media, Public Relations & Program Coordinator
MEXICAN CONSULATE
02.2005 - 05.2013
Master of Family Therapy -
Cencalli Family Therapy Institute
Bachelor of Arts - Psychology
Universidad Anáhuac