Ana Chavez

Edinburg,TX

Summary

Results-driven Medical Billing Specialist with extensive experience at Women's Obgyn, adept at resolving denied claims and enhancing patient understanding of complex billing issues. Proficient in insurance verification and committed to HIPAA compliance, I excel in fostering positive customer experiences while ensuring accurate payment posting and claim submissions.

Overview

years of professional experience

Work History

Medical Billing Specialist

Women's Obgyn

08.2017 - Current

Communicated with insurance providers to resolve denied claims and resubmitted.
Posted and adjusted payments from insurance companies.
Communicated effectively and extensively with other departments to resolve claims issues.
Assisted patients with understanding their medical bills and provided clarification on complex insurance issues, promoting a positive customer experience.
Identified and resolved patient billing and payment issues.
Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
Verified insurance of patients to determine eligibility.
Reviewed patient records, identified medical codes, and created invoices for billing purposes.

Education

No Degree - Medical Assistant

Southern Careers Institute

09-2014

High School Diploma -

Economedes High School

1414 N Alamo Rd Edinburg, Tx 78542

06-2010

Skills

HIPAA compliance
Payment posting
Claim submission
Insurance verification
Patient billing

Quality-oriented team player
Insurance billing
Medical billing
Medical terminology
Customer service

Accomplishments

Resolved product issue through consumer testing.
Used Microsoft Excel to develop inventory tracking spreadsheets.

Languages

English

Full Professional

Spanish