Microsoft Office, Adobe Software Suite, Social Table e
Ana Concepcion
Associate Director
Bayonne,NJ
Summary
Professional and polished Associate Director of Events with demonstrated knowledge of hospitality best practices and operations. Proven skills in enhancing productively, efficiency and bottom-line profits with forward-thinking leadership. Dedication to partnering with coworkers to promote engaged, empowering work culture.
Overview
13
13
years of professional experience
6
6
years of post-secondary education
2
2
Language
Work History
Substitute Teacher
Jersey City Board of Education
Jersey City, NJ
01.2019 - Current
- Serve in daily routines at school, working with pre-k student through high school high school
- Assist with daily care giving, supervision of designated group of 20+ students
- Answer questions and help students with tasks and lessons
- Enforce school rules and train students accordingly to with different projects
- Create and execute lesson plans applied by head teacher
- Implementation of curriculum and planned activities under direct supervision of Head
Associate Director
University Events, Stevens Institute of Technology
Hoboken, NJ
01.2018 - Current
- Oversee and direct event planning for over 50+ members daily, coordination, scheduling, and execution for Faculty, Staff, Students, and Outside Patrons
- Kept operations responsive and agile with proactive troubleshooting and problem-solving of routine and complex concerns.
- Supervise 5 Events Administrators, by contributing support, guidance, and leadership while managing office functionality Professionally interact with diverse internal and external customer groups
- Handle routine budgetary processes such as expense reimbursements (P-cards), purchase orders and invoice processing. Check processing requests and ensure proper routing, approval, and follow through.
- Analyzed life cycles, equipment, processes, and effectiveness of office
- Technology trained Faculty, Staff, and students on Event Management Software.
- Analyzed impacts of regulatory changes on operations and developed mitigation plans.
Manager
DNC Concessions at MetLife Stadium
East Rutherford, NJ
01.2012 - 01.2018
- Supervise teams of 40+ daily in fast-paced with high-volume food service environment
- Maintain complete and accurate inventories and manage sales more than $20,000+ per event
- Utilized organizational and problem solving skills to prioritize multiple responsibilities
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs
- Conducted monthly inventories of raw materials and components on work floor
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage
- Maximized performance by monitoring daily activities and mentoring team members
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
- Evaluated employees' strengths and assigned tasks based upon experience and training
- Cross-trained existing employees to maximize team agility and performance
- Established and updated work schedules to account for changing staff levels and expected workloads
- Delivered feedback to decision-makers regarding employee performance and training needs.
Education
MBA - Business Administration
Saint Peter’s University
Jersey City, NJ 07305 11.2014 - 12.2016
Bachelor of Science - Business Administration And Management
Saint Peter’s University
Jersey City, NJ 07305 08.2010 - 12.2014
Skills
Teamwork and Collaboration
Written Communication
Attention to Detail
Excellent Communication
Data Management
Planning and Coordination
EMS Software Proficiency
Leadership
Cultural Awareness
Financial administration
Business Development
Budgeting
Staff Management
Affiliations
State of New Jersey Notary Public 1997-Present
Software
Social Tables, Interactive Floor Plans
Excel, PowerPoint, Adobe Creative Suite
Accurent Event Management Software
Timeline
Substitute Teacher
Jersey City Board of Education
01.2019 - Current
Associate Director
University Events, Stevens Institute of Technology
01.2018 - Current
MBA - Business Administration
Saint Peter’s University
11.2014 - 12.2016
Manager
DNC Concessions at MetLife Stadium
01.2012 - 01.2018
Bachelor of Science - Business Administration And Management
Saint Peter’s University
08.2010 - 12.2014