Microsoft Office, Adobe Software Suite, Social Table e
Ana Concepcion
Associate Director
Bayonne,NJ
Summary
Professional and polished Associate Director of Events with demonstrated knowledge of hospitality best practices and operations. Proven skills in enhancing productively, efficiency and bottom-line profits with forward-thinking leadership. Dedication to partnering with coworkers to promote engaged, empowering work culture.
Overview
13
13
years of professional experience
6
6
years of post-secondary education
2
2
Language
Work History
Substitute Teacher
Jersey City Board of Education
Jersey City, NJ
01.2019 - Current
- Serve in daily routines at school, working with pre-k student through high school high school
- Assist with daily care giving, supervision of designated group of 20+ students
- Answer questions and help students with tasks and lessons
- Enforce school rules and train students accordingly to with different projects
- Create and execute lesson plans applied by head teacher
- Implementation of curriculum and planned activities under direct supervision of Head
Associate Director
University Events, Stevens Institute of Technology
Hoboken, NJ
01.2018 - Current
- Oversee and direct event planning for over 50+ members daily, coordination, scheduling, and execution for Faculty, Staff, Students, and Outside Patrons
- Kept operations responsive and agile with proactive troubleshooting and problem-solving of routine and complex concerns.
- Supervise 5 Events Administrators, by contributing support, guidance, and leadership while managing office functionality Professionally interact with diverse internal and external customer groups
- Handle routine budgetary processes such as expense reimbursements (P-cards), purchase orders and invoice processing. Check processing requests and ensure proper routing, approval, and follow through.
- Analyzed life cycles, equipment, processes, and effectiveness of office
- Technology trained Faculty, Staff, and students on Event Management Software.
- Analyzed impacts of regulatory changes on operations and developed mitigation plans.
Manager
DNC Concessions at MetLife Stadium
East Rutherford, NJ
01.2012 - 01.2018
- Supervise teams of 40+ daily in fast-paced with high-volume food service environment
- Maintain complete and accurate inventories and manage sales more than $20,000+ per event
- Utilized organizational and problem solving skills to prioritize multiple responsibilities
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs
- Conducted monthly inventories of raw materials and components on work floor
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage
- Maximized performance by monitoring daily activities and mentoring team members
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
- Evaluated employees' strengths and assigned tasks based upon experience and training
- Cross-trained existing employees to maximize team agility and performance
- Established and updated work schedules to account for changing staff levels and expected workloads
- Delivered feedback to decision-makers regarding employee performance and training needs.
Education
MBA - Business Administration
Saint Peter’s University
Jersey City, NJ 07305 11.2014 - 12.2016
Bachelor of Science - Business Administration And Management
Saint Peter’s University
Jersey City, NJ 07305 08.2010 - 12.2014
Skills
Teamwork and Collaboration
Affiliations
State of New Jersey Notary Public 1997-Present
Software
Social Tables, Interactive Floor Plans
Excel, PowerPoint, Adobe Creative Suite
Accurent Event Management Software
Timeline
Substitute Teacher
Jersey City Board of Education
01.2019 - Current
Associate Director
University Events, Stevens Institute of Technology
01.2018 - Current
MBA - Business Administration
Saint Peter’s University
11.2014 - 12.2016
Manager
DNC Concessions at MetLife Stadium
01.2012 - 01.2018
Bachelor of Science - Business Administration And Management
Saint Peter’s University
08.2010 - 12.2014
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