ANA CORREA
Bonner Springs
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Food and Beverage Server
El Potro Mexican Cafe
05.2015 - Current
- Providing excellent customer service, successfully upselling relevant products and services for increased customer satisfaction.
- Adhered to health and safety standards while handling food and beverages.
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Addressed and handled customer complaints in polite and professional manner.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Administrator
Ultimate Maids LLC
05.2022 - 03.2024
- Maintained personnel records and updated internal databases to support document management.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Collected, validated, and distributed information to owner.
- Created and managed company invoices, maintained business communications, and tracked records.
- Leveraged bookkeeping software and automated processes to reduce errors.
Early Childhood Educator
Kansas City Kansas Public School District
09.2018 - 05.2020
- Developed weekly lesson plans and activities to engage children and promote learning.
- Established positive communication with parents in daily conversation and formal conferences.
- Modeled positive behavior and communication skills for students.
- Organized and supervised large and small group activities.
- Monitored students' academic, social, and emotional progress.
Technology Assistant
Kansas City Kansas Public School District
09.2016 - 05.2018
- Installed and configured software and hardware for school administration.
- Planned and implemented curriculum to teach up-to-date technology to students K-5.
- Generated project status reports for upper management.
- Set up computers and networking systems and delivered step-by-step instructions on basic use.
- Facilitated computer lab for students, designed and specialized lesson plans accordingly.
Host/Server
Great Wolf Lodge Resort
06.2014 - 05.2016
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Education
High School Diploma -
Bonner Springs High School
Bonner Springs, KS05-2014
Associate of Science -
Kansas City Kansas Community College
Kansas City, KS05.2017
Skills
- Translating/Interpreting
- Office Management
- Technical Support
- Tech Diagnosis
- Troubleshooting
- Recordkeeping
- File Management
- Resourceful
- Analytical
- Microsoft Software
- Apple Software
- Team Oriented
Certification
- Protecting God's Children for Adults- Diocese of Kansas City
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Administrator
Ultimate Maids LLC
05.2022 - 03.2024
Early Childhood Educator
Kansas City Kansas Public School District
09.2018 - 05.2020
Technology Assistant
Kansas City Kansas Public School District
09.2016 - 05.2018
Food and Beverage Server
El Potro Mexican Cafe
05.2015 - Current
Host/Server
Great Wolf Lodge Resort
06.2014 - 05.2016
Associate of Science -
Kansas City Kansas Community College
High School Diploma -
Bonner Springs High School
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