Ana Cortinas
Tampa,FL
Summary
Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction.
Dependable Housekeeping Room Attendant committed to providing exceptional customer service. Folds and counts linens, trains new hires and conducts daily room inspections while remaining attentive to detail. Knowledgeable in hotel policies and standards.
Customer-oriented Housekeeping Room Attendant coordinates multiple tasks in fast-paced settings. Amicable with strong communication skills across all levels of a company. Offering a driven work ethic and commitment to achieving results.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Housekeeping Room Attendant
Palihouse tampa florida
Tampa, FL
05.2025 - Current
- Ensured compliance with health regulations regarding sanitation procedures.
- Participated in regular training sessions related to hospitality industry trends and best practices.
- Checked rooms to ensure they met standards for cleanliness and tidiness.
- Replenished room amenities according to established guidelines.
- Performed deep cleaning tasks such as shampooing carpets or steam cleaning furniture.
- Collaborated with team members to ensure timely completion of assigned tasks.
- Followed safety procedures when using chemical cleaners and power equipment.
- Communicated effectively with team members about daily assignments and task progress.
- Replaced dirty linens with clean items according to established standards of quality control.
- Reported any maintenance issues or damage found in the guest rooms to supervisor.
- Organized storage areas for efficient access to materials and supplies.
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
Hosekeeper
Holly spirit hospital
Camp Hill, Pennsylvania
06.2022 - 04.2025
- Organized closets with hangers for guests' clothing items.
- Changed bed linens and towels, tidied up rooms.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Disinfected telephones, light switches and other frequently touched objects.
- Ensured that all health standards were met during cleaning operations.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Emptied trash receptacles throughout the property.
- Reported any maintenance issues or damage to supervisors immediately.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
Education
Accounting - Accounting And Finance
Instituto Politécnico De Economía Habana Cuba
Habana, Cuba 08.1999 - 02.2003
Skills
- Sanitation compliance
- Room inspection
- Deep cleaning techniques
- Chemical safety procedures
- Quality control standards
- Customer service orientation
- Team collaboration
- Effective communication
- Problem solving
- Attention to detail
- Adaptability
- Vacuuming carpets
- Window cleaning
- Folding clean laundry
- Daily room inspections
- Linen replacement
- Mini-bar replenishment
- Restocking supplies
- Sorting and washing laundry
- Guest relations
- Chemical handling
- Dusting surfaces
- Maintenance coordination
- Polishing surfaces
- Mopping floors
- Dusting furniture
- Hospitality standards knowledge
Timeline
Housekeeping Room Attendant
Palihouse tampa florida
05.2025 - Current
Hosekeeper
Holly spirit hospital
06.2022 - 04.2025
Accounting - Accounting And Finance
Instituto Politécnico De Economía Habana Cuba
08.1999 - 02.2003