Claudiana Cruz-Garza
Brownsville,TX
Summary
To use my skills for the benefit and good of the company. Searching for a reputable organization willing to provide growth, learning opportunities, and a long-term professional relationship to expand my skill-level.
Overview
4
4
years of professional experience
Work History
Juvenile Supervision Officer
Juvenile Supervision Officer (LIFE RESIDENTIAL)
01.2024 - Current
- Provide direct supervision of all resident's daily activities, including but not limited to the education program, basic arts and crafts, outdoor activities all while maintaining safety and order of all residents
- In addition at times there may be the requirement to provide one-to-one supervision where appropriate to ensure the safety of youth including moderate or high risk suicide risk observation
- Assign and supervise residents in daily housekeeping details as required by maintaining accountability of all residents and equipment and ensure that the environment is safe, clean, and secure
- Implement available treatment plans, corrective disciplinary strategies and effective treatment intervention programs
- Ensure that residents are aware of and understand their responsibilities and appropriate behaviors
- Provide individual and crisis coping techniques such as de-escalation skills to maintain control of situations and help relieve the resident's anxieties and tension
- Properly apply a physical restraint as instructed by Handle With Care, when a resident is physically harming themselves or others, property damage over $50 and/or attempting to escape
- Adhere, maintain, and comply with professional conduct and ethical behavior consistent with the standards and policies and procedures expected by the Prison Rape Elimination Act (PREA), TJJD, Cameron County, and Cameron County Juvenile Justice Department (CCJJD) at all time, both on duty and off duty
- Observe and document resident's behavior and maintain basic discipline and control of residents through careful and consistent enforcement of the rules and regulations
- Summarizes information and completes written reports on incidents that occur, using data from direct witnessing or other sources
Child Caregiver
Child Caregiver
01.2021 - 05.2023
- Perform housekeeping duties, such as laundry, cleaning, dish washing, and changing of linens
- Accompany children to and from school, on outings, and to medical appointments
- Maintain a safe play environment
- Communicate with children's parents or guardians about daily activities, behaviors, and related issues
Education
High School Diploma -
Los Fresnos High School
Los Fresnos, TX05.2020
Bachelor of Science - Criminal Justice, Psychology
The University of Rio Grande Valley
Brownsville, TX01.2023
Skills
- Proficient in Microsoft Office products (Word, Excel, Access, Outlook, PowerPoint)
- Excellent multi-tasker
- Adaptable
- Analytical (problem-solver)
- Quick thinker
Accomplishments
- Dean's List, Fall 2021 - Spring 2022
- President's List Recognition, Spring 2023
- Juvenile Supervision Officer Certification
- Cardio-Pulmonary Resuscitation (CPR) Certification and First Aid (FA)
- Handle with Care (HWC) State Approved Restraint Technique Certification
Timeline
Juvenile Supervision Officer
Juvenile Supervision Officer (LIFE RESIDENTIAL)
01.2024 - Current
Child Caregiver
Child Caregiver
01.2021 - 05.2023
Bachelor of Science - Criminal Justice, Psychology
The University of Rio Grande Valley
High School Diploma -
Los Fresnos High School
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