Ana De Carvalho

• Maintained accurate cash register and balanced drawers at shift end.
• Collaborated with team members to improve checkout efficiency and service speed.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Helped customers complete purchases, locate items, and join reward programs.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Stocked, tagged and displayed merchandise as required.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Addressed customer needs and made product recommendations to increase sales.

• Maintained composure while rush times and helped other employees to make our work more efficient.
• Kept dining and work area clean by bussing tables, sweeping/mopping, etc.
• Ensured customers satisfaction with food, drinks and the service.
• Made relationships with customers, thus creating a safe and enjoyable environment for customers to come back.
• Remembered regulars orders and names, to keep a lighter atmosphere with a home feel.

• Executed food preparation tasks with a focus on upholding safety and hygiene protocols.
• Executed efficient operation of kitchen tools, contributing to a more productive workflow environment.
• Analyzed and refined food preparation workflows in partnership with team members to achieve greater efficiency.
• Conducted regular inspections and maintenance of work areas to promote a safe and productive atmosphere.
• Assisted staff by delivering timely backup support during busy intervals and personnel shortages.
• Crafted dishes following standard recipes while accommodating specific customer requests to optimize dining experience.
• Actively sought skill development opportunities to enhance overall performance and enable cross-functional training for team members.
• Coordinated setup and preparation of cooking supplies and workstations during opening and closing to ensure seamless kitchen operations.
• Oversaw daily use of standard kitchen equipment, emphasizing adherence to safety and sanitation standards.

I am a senior this year I graduate in May! I am the president of National Honor Society, I was the co-captain for cheerleading my junior and senior year, but quit half way through the season this year to focus on careers.

• 3.75 GPA
• Ranked in 5/32 in my class
• I have already applied for college for fall this year( that’s the field of study I chose above for college)