Harmoni Cook
Kentwood,LA
Summary
Dynamic and reliable cashier with a proven track record at Sullivans Groceries, excelling in customer service and cash handling. Recognized for building strong customer relationships and maintaining a balanced cash drawer. Demonstrates exceptional problem-solving skills and a commitment to teamwork, ensuring a positive shopping experience for all customers.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier
Sullivans Groceries
Kentwood, LA
09.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Processed refunds and exchanges in accordance with company policy.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Used POS system to enter orders, process payments and issue receipts.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
Education
Diploma -
Kentwood High Magnet School
Kentwood, LA05.2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
- Customer relations
- Professionalism and courtesy
- Payment processing
- Conflict resolution
- ID verification
- Basic math skills
- Receipt handling
- Problem-solving
- Dependability and reliability
- Fast learner
- Safety compliance
- Attention to details
- Basic computer skills
- Fast learner
- Critical thinking
- Trainability
- Punctuality and reliability
- Flexibility
- Communication and interpersonal skills
- Vital signs
- Medical terminology
- CPR and first aid
Certification
- Certified Clinical Medical Assistant
- Basic Life Saving
Timeline
Cashier
Sullivans Groceries
09.2024 - Current
Diploma -
Kentwood High Magnet School