Summary
Overview
Work History
Education
Skills
Languages
Websites
Timeline
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Ana Sofia Duarte

Miami,FL

Summary

With a strong background in sales, marketing, and customer service, I excel at building lasting client relationships and driving business growth. My adaptability, communication skills, and ability to exceed sales targets make me a valuable asset in any role. I’m passionate about delivering exceptional results and creating positive experiences for clients.

Overview

4
4
years of professional experience

Work History

Sales Manager & Marketing Coordinator

Smile Studio Dentistry
Miami, FL
09.2023 - Current
  • Sold high-value dental treatment plans, consistently exceeding sales targets, and contributing to overall clinic revenue.
  • Worked directly with patients to assess their needs, provide clear explanations of treatment options, and guide them through their healthcare journey.
  • Cultivated strong client relationships, resulting in high levels of patient satisfaction, and repeat business.
  • Verified insurance coverage for patients, ensuring that treatment plans were within insurance allowances, and maximizing patient benefits.
  • Coordinated marketing efforts to boost brand visibility, expanding the clinic's online and in-person client base.
  • Demonstrated adaptability by quickly adjusting to changes in office procedures, patient needs, and clinic operations.

Media Manager

Sun Curves
Miami, USA
01.2023 - 09.2023
  • Company Overview: In-depth knowledge of current trends for social media growth and utilizing tools for analysis
  • IG: @suncurvesmiami
  • In-depth knowledge of current trends for social media growth and utilizing tools for analysis
  • Ability to quickly create content, both musically and graphically
  • Proficiency in talking to clients to expand business
  • In-depth knowledge of current trends for social media growth and utilizing tools for analysis
  • IG: @suncurvesmiami

Sales Manager

Forever 21
Doral, USA
07.2021 - 04.2022
  • Managed customer accounts and customer relationships
  • Analyzed sales data to identify trends and make recommendations for improvement
  • Developed and pursued pipeline of new business opportunities, expanding partnerships and presence

Education

Skin Specialist -

DermaSwiss Institute
Doral, FL
12.2022

Some College (No Degree) - Business Administration And Management

Miami Dade College
Miami, FL

Skills

  • Sales & Negotiation: Expertise in selling high-value treatment plans and managing customer accounts
  • Incredible Customer Service Skills: Proven ability to ensure 100% customer satisfaction by listening to needs, providing tailored solutions, and building strong relationships
  • Technological fluency: Proficient in Excel, Google Suite, and all major social media platforms
  • Adaptability: Highly adaptable to new challenges, environments, and client needs
  • Insurance Verification: Skilled in verifying patient insurance coverage and maximizing benefits
  • Audio Engineering & Music Production: Background in audio mixing and mastering, contributing to content creation for social media
  • Graphic Design: Proficient in Adobe Photoshop, Creative Cloud, Premiere Rush, Capcut, Canva, and other design tools

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Sales Manager & Marketing Coordinator

Smile Studio Dentistry
09.2023 - Current

Media Manager

Sun Curves
01.2023 - 09.2023

Sales Manager

Forever 21
07.2021 - 04.2022

Skin Specialist -

DermaSwiss Institute

Some College (No Degree) - Business Administration And Management

Miami Dade College

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Ana Sofia Duarte