Ana Echeverria
Team Lead
Ocala,FL
Summary
Dependable expert with proven ability to design health education campaigns and programs to raise awareness of health issues. Experienced in assessing need for health education and developing strategies to promote health and wellness. Skilled in teaching, mentoring and developing relationships with individuals to support health initiatives.
Overview
12
12
years of professional experience
Work History
LEAD COMMUNITY CARE HEALTH COACH
Elder Options
11.2017 - Current
- Work with patients of all ages, who have health or mental health needs and may have been recently discharged from the Hospital or Rehabilitation Center
- Assist clients to understand their health condition or mental health
- Help clients create a health and wellness plan
- Assist them to navigate resources like health systems
- Coach them with one-on-support to achieve their health and wellness goals.
CAREER COACH
CareerSource
10.2015 - 09.2017
- Created action plans to take steps to implement customer decisions
- Provided core intensive training, and job placement resources, and services
- Conducted 400+ preliminary interview meetings to determine eligibility
- Counseled on issues affecting balancing work, home life and commitments
- Documented all services provided in database
- Maintained files, and case notes as required by laws, agency policies and regulations.
CREDIT AND COLLECTIONS
Paramount Transportation Logistics
09.2012 - 07.2015
- Sent daily communications internally and externally from Freight Billing, Auditing to Executives and customers
- Partnered with team members and management in determining collection priorities
- Commercial Collections Nationwide and International
- Planned Collection Strategy for 780+ customer accounts
- Ensured timely follow up to all delinquent accounts
- Daily, Weekly & Monthly account status reporting.
Education
Business Administration -
University of Miami
Skills
Case Management
Monitor Accounts
Follow up with clients
Documentation
Data Analysis
Reporting
Make Decisions
Customer Service
Strong Work Ethics
Detailed and Oriented
Well Organized
Accuracy
Team Player
Bilingual (English & Spanish)
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
LEAD COMMUNITY CARE HEALTH COACH
Elder Options
11.2017 - Current
CAREER COACH
CareerSource
10.2015 - 09.2017
CREDIT AND COLLECTIONS
Paramount Transportation Logistics
09.2012 - 07.2015
Business Administration -
University of Miami
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