Ana Elena
Overview
11
11
years of professional experience
Work History
Barista
Starbucks
Flushing
09.2023 - Current
- Expertly crafted espresso beverages, teas, and specialty drinks according to customer preferences and company recipes.
- Delivered personalized service to build rapport with customers and enhance their visit.
- Demonstrated proficiency in operating espresso machines and other coffee equipment.
- Collaborated with team members to maintain cleanliness, restock supplies, and meet daily operational goals.
Barista
Dunkin donuts
Flushing
05.2018 - 08.2023
- Prepared and served a wide variety of coffee drinks, sandwiches, and baked goods to customers with speed and accuracy.
- Provided friendly and attentive service to ensure a positive customer experience.
- Maintained cleanliness and organization of work area according to company standards.
- Operated cash register and processed transactions efficiently.
Assistant Manager
Burger King
Flushing
06.2015 - 04.2018
- Manage daily operations of the restaurant, including supervising staff, ensuring food safety standards, and maintaining cleanliness.
- Train and develop team members to deliver exceptional customer service and achieve performance targets.
- Oversee inventory management, ordering supplies, and controlling costs to maximize profitability.
- Address customer inquiries and concerns promptly to ensure a positive dining experience.
- Collaborate with the management team to develop strategies for business growth and improvement.
Education
Highschool Diploma -
John Bowne Highschool
06-2015
Timeline
Barista
Starbucks
09.2023 - Current
Barista
Dunkin donuts
05.2018 - 08.2023
Assistant Manager
Burger King
06.2015 - 04.2018
Highschool Diploma -
John Bowne Highschool