Summary
Overview
Work History
Education
Skills
Leadership Activities Or Volunteer Experience
Languages
Certification
Affiliations
References
Timeline
Generic

Nicole Nunez

The Bronx

Summary

Motivated, bilingual professional with over five years of experience in fast-paced customer service roles, eager to transition into the medical field. A responsible and outgoing student, ready to apply both education and practical experience in direct patient care. Seeking a position as a Sterile Processing Technician to contribute to a medical team, while gaining hands-on experience and advancing my career in healthcare.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Barista

Blank Street Coffee
06.2022 - 05.2025
  • Memorized new recipe menu items for seasonal drinks while consistently keeping a flow going of customizing beverages for 600+ customers a day
  • Swiftly resolved conflicts and making sure it results with customer satisfaction 100 % of the time
  • Managed cash or card transactions accurately while ensuring timely customer service.

Member

Breads Bakery
08.2021 - 06.2022
  • Provide very welcoming hospitality to guests who come in and greet them
  • Warm up and serve food and drinks to over 100 customers every shift in a extremely fast pace and busy environment
  • Collaborate and work with others as a team to help guests get what they need and always help solve whichever concerns or questions they have about any menu items

Crew Member

Dunkin Donuts
NYC
03.2021 - 07.2021
  • Feed 100-500 customers a day preparing over 15 raw food material items on the menu
  • Provided exceptional customer service that resulted in having more everyday customers come in as well as stock food and clean
  • Interact with customers by taking orders and answering questions on menu items

Librarian

St. Agnes Library
New York City
07.2018 - 08.2018
  • Help others gain information and assist those who needed help
  • Scan and make sure the store was organized and in place with measurable results
  • Collaborated with others to make all books in the store are where they need to be

Education

High school diploma -

High school for environmental studies
Manhattan
12.2019

Some College (No Degree) - History

Lehman College
250 Bedford Park Blvd W, Bronx, NY, 10468

Skills

  • Problem solving
  • Fast-paced environment
  • Medical Terminology Familiarity
  • Appointment scheduling
  • Data entry
  • Time management
  • Adaptability
  • Patient education
  • Confidentiality
  • Ethical judgment
  • Organizational skills

Leadership Activities Or Volunteer Experience

  • Internship, The Ranger Conservation Corps, New York City, NY, 01/01/18 - 04/01/18: Engaged in environmental conservation activities within natural parks, gaining hands-on experience in nature preservation. Actively contributed to improving park ecosystems by enhancing the health and sustainability of tree and plant systems.
  • Program, Braven, Bronx, New York, 01/01/20 - 05/01/20: Learned from experienced business instructors on effective networking strategies, while developing and refining both hard and soft skills to enhance employability. Collaborated with a team of six to create a dynamic plan for our capstone challenge, ensuring accountability for deadlines and maintaining clear communication throughout the project.

Languages

Spanish
Full Professional
English
Full Professional

Certification

  • Specialty Coffee Association (SCA)

Affiliations

  • Lehman College: College Latin Honors

References

References available upon request.

Timeline

Barista

Blank Street Coffee
06.2022 - 05.2025

Member

Breads Bakery
08.2021 - 06.2022

Crew Member

Dunkin Donuts
03.2021 - 07.2021

Librarian

St. Agnes Library
07.2018 - 08.2018

High school diploma -

High school for environmental studies

Some College (No Degree) - History

Lehman College

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