Ana Escalante
Pharmacy Technician
Garland,TX
Summary
Dedicated Intake Specialist skilled in claim eligibility analysis and records management. Excellent communication and interpersonal skills. Familiar with industry standards and requirements. Managing duties to facilitate smooth workflow and operational efficiency. I am also have nationally certified and have a license in the state of Texas and the state of Nebraska.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Intake Technician/Transplant Specialist/Patient Care Technician
Amber Pharmacy
Omaha, NE
03.2023 - Current
- Responsible for routing all incoming documentation for new patients, refills and additional documentation for specialty and New transplant patient's.
- Responsible for prescription entry and requesting new prescriptions and clarifications.
- Enter data requirements into tracking software.
- Create patient's estimated cost of benefits with all pertinent information and attache to Patient records.
- Contact referring nurse/transplant financial coordinators regarding insurance verification findings and patient issues and statues updates.
- Complete benefit investigation including prior authorization and medical vs pharmacy determination.
Clinical Pharmacy Technician/Clinical Specialist
Humana
Irving, TX
02.2016 - 03.2020
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Set up and modified patient profiles to include current medications and insurance details.
- Share the results of review and provide analytical support for case management.
- Generate and analyze reports related to prescription's fills, maintain caseload, prepare cases for case management recommendation and take case action as directed.
Inventory Specialist/Pharmacy Technician
CVS Pharmacy
Dallas, TX
02.2013 - 02.2016
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Entered and processed patients' prescriptions into internal system.
- Stocked, labeled, and inventoried medication to keep accurate records.
Education
Certification of Completion For Pharmacy Technicia - Pharmacy
Platt College - Moore
Oklahoma City, OK 09.2008 - 10.2010
Skills
Intake assessment
Application assessments
Consultation and advisory
Critical thinking skills
Program knowledge
Documentation and paperwork
Effective communication skills
Certification
Nebraska State Board of Pharmacy
Timeline
Nebraska State Board of Pharmacy
01-2025
Texas State Board of Pharmacy
06-2023
Intake Technician/Transplant Specialist/Patient Care Technician
Amber Pharmacy
03.2023 - Current
Clinical Pharmacy Technician/Clinical Specialist
Humana
02.2016 - 03.2020
Inventory Specialist/Pharmacy Technician
CVS Pharmacy
02.2013 - 02.2016
Certification of Completion For Pharmacy Technicia - Pharmacy
Platt College - Moore
09.2008 - 10.2010