Ana Escobar
Indio,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Dispatcher position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
Work History
Code Enforcement Officer
City of Indio - Indio Police Department
12.2022 - Current
- Enforced compliance with city regulations and ordinances pertaining to short-term rentals, vendors, parking and noise nuisance.
- Facilitated positive relationships with community members by addressing concerns promptly and professionally, fostering trust in the code enforcement process.
- Provided expert testimony in court proceedings related to code enforcement cases, aiding in the successful prosecution of violators.
- Patrolled assigned area to identify and evaluate problems.
- Conducted various field investigations.
- Conducted regular training sessions for new Code Enforcement Officers, sharing best practices for inspections, documentation, and case management procedures.
- Conducted follow-up site visits to check compliance with corrective actions implemented to address violations.
Code Enforcement Office Assistant
City of Indio - Indio Police Department
12.2021 - 12.2022
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
- Input data into spreadsheets and databases.
Patient Administration Specialist
Eisenhower
03.2012 - 12.2021
- Provided exceptional customer service, addressing patient concerns promptly and professionally.
- Maintained up-to-date knowledge of insurance policies, ensuring accurate billing and reimbursement procedures were followed.
- Posted payments and processed refunds.
- Answered incoming calls, scheduled appointments and filed medical records.
- Verified patient insurance eligibility and entered patient information into system.
- Greeted and assisted patients with check-in procedures.
Receptionist/Dental Assistant
Gentle Dental
06.2006 - 03.2012
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained confidentiality of information regarding clients and company.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Performed X-rays on patients and assisted Dr in procedures.
Education
No Degree - Dental Assisting
Don F Kenny Regional Learning Center
Indio, CA06.2006
High School Diploma -
Indio High School
Indio, CA06.2005
Skills
- Clear communication skills
- Patience and Tact
- Data Entry
- Stress Tolerance
- Prioritizing calls
Languages
Spanish
Native or Bilingual
Timeline
Code Enforcement Officer
City of Indio - Indio Police Department
12.2022 - Current
Code Enforcement Office Assistant
City of Indio - Indio Police Department
12.2021 - 12.2022
Patient Administration Specialist
Eisenhower
03.2012 - 12.2021
Receptionist/Dental Assistant
Gentle Dental
06.2006 - 03.2012
No Degree - Dental Assisting
Don F Kenny Regional Learning Center
High School Diploma -
Indio High School
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