Assistant
ANA ESTEBAN
Miami, Florida
Phone: (786) 678-0201
Email: Anaesteban2307@gamil.com
PROFESSIONAL SUMMARY
Dedicated Human Resources and Psychology professional with more than four years of experience in employee recruitment, training and development, payroll administration, and school counseling. Proven ability to support employees and students through counseling, crisis intervention, behavioral guidance, and case follow-up. Highly organized, compassionate, and committed to helping individuals achieve personal and professional success. U.S. citizen currently completing the credential evaluation process to pursue psychology licensure in the United States. Fluent in Spanish and proficient in intermediate English.
CORE COMPETENCIES
- Human Resources
- Talent Acquisition & Recruitment
- Employee Training & Development
- Payroll Administration
- Employee Relations
- School Counseling
- Crisis Intervention
- Behavioral Support
- Individual Counseling
- Case Management
- Communication & Interpersonal Skills
- Microsoft Office (Word, Excel, PowerPoint)
- Team Collaboration
- Problem Solving
Personal Tax Preparer
La Familia Multiservice, Hialeah, FL
720 Palm Avenue, 33010
2024 – Present
- Prepared individual income tax returns accurately and in compliance with federal and state tax regulations.
- Reviewed client financial documents and ensured proper filing and documentation for tax submissions.
- Provided customer service support throughout the tax preparation and electronic filing process, assisting clients with refunds and tax-related inquiries.
PROFESSIONAL EXPERIENCE
Human Resources Specialist
LALA Nicaragua/ Central America and Mexico
January 2014 – March 2017
- Coordinated employee training and professional development programs.
- Managed full-cycle recruitment and selection processes.
- Assisted in payroll preparation and personnel administration.
- Supported onboarding and employee orientation.
- Maintained confidential employee records and HR documentation.
- Worked closely with managers to support workforce development initiatives.
School Counselor
Escuela Normal Ricardo Morales Avilés
April 2017 – October 2018
- Provided individual counseling to students experiencing academic, emotional, and behavioral challenges.
- Conducted crisis intervention and developed individualized follow-up plans.
- Monitored student progress and collaborated with teachers and families.
- Promoted positive behavioral strategies and student well-being.
- Maintained confidential counseling records and documentation.
EDUCATION
Bachelor’s Degree in Psychology
UNAN – Managua, Nicaragua
Graduated: 2013
LANGUAGES
- Spanish – Native
- English – Intermediate
ADDITIONAL INFORMATION
- U.S. Citizen
- Eligible to work in the United States.
- Currently completing the credential evaluation process for psychology licensure in Florida.