Annum Farooqui
Norman,oklahoma
Summary
Dedicated cashier with expertise in cash register operation and customer assistance. Committed to enhancing customer experiences through effective payment processing and inventory management.
Overview
3
3
years of professional experience
Work History
Cashier
Ross Dress for Less
Norman, oklahoma
05.2023 - Current
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with inquiries about store policies and merchandise, ensuring informed purchasing decisions.
- Maintained a clean and organized checkout area for optimal customer experience.
- Handled cash, credit, and gift card payments accurately during transactions.
- Collaborated with team members to efficiently restock shelves and manage inventory, contributing to a well-organized sales floor.
- Enforced company policies regarding returns and exchanges for customer satisfaction.
- Delivered friendly service to foster customer engagement and loyalty, enhancing overall shopping experience.
- Trained new cashiers on register operations and customer service best practices.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise regularly.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed sales transactions to prevent long customer wait times.
- Learned roles of other departments to provide coverage and keep store operational.
- Followed company security procedures for handling large sums of money.
Education
Associate of Arts - Arts
GOVT HIGH SCHOOL
Pakistan01-2008
Skills
- Cash register operation
- Payment processing
- Customer assistance
- Inventory management
- Store policies enforcement
- Customer relationship management
Languages
English
Professional
Urdu
Professional
Timeline
Cashier
Ross Dress for Less
05.2023 - Current
Associate of Arts - Arts
GOVT HIGH SCHOOL