Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ana Gallardo

Oceanside,CA

Summary

Organized Coordinator focused on boosting customer satisfaction and service quality. Familiar with documentation, reporting and compliance requirements. Skilled in managing employee documentation and maintaining files and records. Team-minded Coordinator with 23 years of comprehensive experience performing administrative support duties to help office run smoothly. Versed in maintaining up-to-date files, preparing and recording invoices and initiating and managing payroll. Tech-savvy and hardworking professional knowledgeable in office management and bookkeeping procedures. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

19
19
years of professional experience

Work History

Mohs Coordinator/Lead

Dermatology Specialists, Inc.
Oceanside, CA
07.2005 - Current
  • Managed day-to-day operations of the department including scheduling tasks and assigning duties.
  • Facilitated communication between different departments in order to resolve issues quickly.
  • Maintained calendars of upcoming events, meetings and deadlines.
  • Maintained records of customer needs and preferences.
  • Monitored inventory levels and ordered additional supplies as needed.
  • Resolved customer complaints in a timely manner while upholding company standards.
  • Implemented process improvements that reduced costs while maintaining quality standards.

Education

Oceanside High School
Oceanside, CA
06-2000

Skills

  • Data Entry
  • Resource Allocation
  • Contract Management
  • Staff Supervision
  • Insurance Verification
  • Customer Service
  • Point of Contact
  • Database Management
  • Patient Scheduling
  • Work Planning and Prioritization
  • Presenting Ideas and Plans

Timeline

Mohs Coordinator/Lead

Dermatology Specialists, Inc.
07.2005 - Current

Oceanside High School
Ana Gallardo