Ana Garcia
New Caney,TX
Summary
I am 28 years young , I am passionate in the art of barbering and grew up in a family business nothing to do with barbering but everything to do about being passionate in the craft you provide .I have gathered business experience starting at the age of 12 Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated to provide the best experience a customer could ever have , in order to keep and have satisfaction in their visit . hard working, reliable and excellent time keeper. I am a bright and receptive person, able to communicate well with people at all levels. I am good at working using my own initiative and I am flexible in my approach to work duties. I have a good sense of humour and a pleasant approach
Overview
11
11
years of professional experience
Work History
Barber
Tune Up The Manly Salon
New Caney, TX
12.2023 - Current
- Performed various cuts, trims and shaves using clippers, scissors and razors.
- Adhered to state regulations regarding licensing requirements.
- Kept up to date on new trends in men's hairstyles and facial hair designs.
- Attended continuing education classes related to barbering techniques.
- Reviewed client feedback forms after each appointment to measure satisfaction levels.
- Maintained cleanliness of the barber station, including sterilizing tools and sanitizing work areas.
- Inspected equipment regularly to ensure proper functioning before use.
- Assisted other barbers as needed during busy times or when short staffed.
- Managed cash register transactions accurately.
- Provided excellent customer service by responding quickly to inquiries or complaints.
- Scheduled appointments for clients based on availability of staff members.
- Ensured all safety precautions were taken while performing haircuts.
- Demonstrated knowledge of products available for sale in the store.
- Maintained inventory of supplies such as clippers, scissors and razors.
- Promoted special offers and discounts to attract new customers.
- Responded to customer inquiries by phone, email and in person.
Licensed Barber
Estética Familiar
11.2021 - 05.2023
- My job is treat every client with top service , to give them a unforgettable experience
- Give knowledge of skin care , and give them the opportunity to know all the services i provide ,such as facials and other pampering services .
- Used clipers and shears to complete various types of fades, shaves and cuts.
- Styled hair according to customer preferences.
- Educated customers on products to maximize benefits.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Completed full and partial shaves with clippers and standard and straight razors.
- Consistently received positive performance reviews from guests.
- Counted and documented opening and closing cash amounts daily.
- Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Distributed business cards outside of salon to generate new business.
- Completed in-home services for elderly clients unable to travel to salon.
- Maintained regular client list
- Devised marketing and sales strategies to maximize business success.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Counted, balanced and reconciled cash and credit card payments and identified gaps in proper cash-handling procedures.
- Developed advertising tactics and implemented new solutions for increased brand awareness.
- Collaborated with media representatives to optimize coverage of special events.
Upholstery Technician
Speedy upholstery
Houston , TX
05.2014 - 05.2018
- Installed new upholstery fabrics onto frames using hand tools such as staple guns and tacks.
- Performed repairs on upholstered furniture and other items, including replacing worn fabric, springs, padding, and webbing.
- Inspected furniture for damage prior to beginning repair process; identified areas that required additional attention or resources.
- Removed old fabrics from furniture frames using specialized tools such as screwdrivers or pliers.
- Adhered strictly to safety guidelines when handling heavy machinery or hazardous chemicals during repair processes.
- Monitored inventory levels of upholstery supplies such as foam, batting, springs.
- Checked the quality of finished products to ensure they met customer expectations.
- Cleaned and conditioned leather furniture according to manufacturer's instructions.
- Organized work orders to prioritize tasks based on deadlines or urgency of need.
- Consulted with clients regarding their design preferences; offered suggestions based on personal experience.
- Constructed custom covers for cushions and pillows using pattern templates or measurements taken from customers' specifications.
- Attended seminars related to upholstery techniques in order to stay current with industry trends.
- Assisted customers in selecting appropriate fabrics for their projects; provided helpful advice regarding care instructions after completion.
- Cut foam for use in cushioning chairs, sofas, and other furniture pieces.
- Ensured all tools were stored properly when not in use; sharpened scissors regularly when necessary.
- Provided detailed estimates for labor and materials needed to complete jobs.
- Fabricated upholstered furniture frames and components using hand tools such as hammers, staplers, saws, and screwdrivers.
- Worked on special projects such as reupholstering.
- Followed instructions when measuring, cutting and sewing materials.
- Processed written and verbal instructions, prints and work orders.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Provided leadership during times of organizational change or crisis situations.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Recruited and hired qualified candidates to fill open positions.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Determined marketing strategies by reviewing operating and financial statements and departmental sales records.
Delivery Driver
Marlens body and paint
415 West Mount Houston , TX
06.2015 - 06.2016
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Monitored fuel level throughout shift and refueled when necessary.
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Gathered data on competitors' pricing, products, and promotional activities.
- Provided personalized service to build relationships with customers.
- Resolved customer complaints promptly and efficiently.
- Created presentations that showcased company's capabilities and offerings.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Monitored inventory levels and placed orders as needed.
- Generated new business opportunities through cold calling campaigns.
- Collaborated with team members to develop effective sales plans.
- Advised customers on the latest product features and benefits.
- Educated customers about products and services offered by the company.
- Developed and implemented strategies to meet sales quotas.
- Assisted customers in selecting appropriate products or services for their needs.
- Maintained accurate records of customer interactions and transactions.
- Identified potential partners in target markets for joint promotions.
- Organized client visits, presentations, product demonstrations and trade shows.
- Negotiated pricing contracts with customers to maximize profits.
- Managed inventory levels by ordering sufficient stock for each account.
- Maintained accurate records of all sales and prospecting activities.
Phone Sales Representative
Metro PCSInc
Houston , PAtx
05.2013 - 05.2014
- Provided feedback on ways to improve processes related to phone sales operations.
- Upsold additional products or services when applicable during phone calls.
- Utilized a consultative sales approach to identify customer's wants and needs, then recommended products accordingly.
- Maintained up-to-date knowledge of all products and services available through the company.
- Resolved customer complaints in a professional manner while maintaining high levels of customer service.
- Provided accurate pricing information on products or services requested by customers.
- Analyzed market trends to identify new business opportunities.
- Offered advice on how to use the product effectively for maximum benefit.
- Assisted customers with payment processing, including credit card payments and other forms of payment.
- Developed relationships with customers in order to increase sales opportunities.
- Attended training sessions as required by management for continuing education purposes.
- Consistently met daily, weekly, monthly call quotas set forth by management team.
- Worked closely with marketing teams to develop effective strategies for increasing customer base.
- Provided timely, courteous, and knowledgeable responses to information requests.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Ensured compliance with all safety regulations within the store environment.
- Performed other duties as assigned by management.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Greeted customers and answered any questions they had about the store's products and services.
- Accepted cash and credit card payments, issued receipts and provided change.
Education
Barbering - Barbering
Premier Barber Collage
8795 Antoine Dr11.2021
Skills
- Business Management
- Social Media Platforms
- Verbal Communication Strength
- Cash Register Operations
- Cuts and Fades
- Facials Expertise
- Client Consultations
- Straight Razor professional Shaving with unforgettable experience
- Cleaning and Sanitation
- Hairstyles and Trends
- Training and teaching others hair cutting skills
- Promotions understanding
- Outstanding customer service
- Networking expertise
- Mentoring and training
- Opening and closing procedures
- Team Collaboration
- Product Knowledge
- Quick Learner
- Cleaning and Sanitation
- Hairstyles and Trends
- Training and teaching others hair cutting skills
Timeline
Barber
Tune Up The Manly Salon
12.2023 - Current
Licensed Barber
Estética Familiar
11.2021 - 05.2023
Delivery Driver
Marlens body and paint
06.2015 - 06.2016
Upholstery Technician
Speedy upholstery
05.2014 - 05.2018
Phone Sales Representative
Metro PCSInc
05.2013 - 05.2014
Barbering - Barbering
Premier Barber Collage