Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ana Garcia

Riverdale Park,MD

Summary

Customer-oriented Store Manager offering over 6 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.

Knowledgeable Jimmy John’s with over 6 years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.

Compassionate and knowledgeable medical assistant student, with practical experience in patient care, clinical procedures and administrative tasks. Possess strong interpersonal skills, adept at building rapport with patients of all ages while efficiently assisting physicians with examinations and procedures. Showcase adaptability in fast-paced healthcare environments, demonstrating commitment to providing top-quality patient care. Previous work has left positive impacts through improved office efficiency and enhanced patient satisfaction. Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.

Overview

2
2
years of professional experience

Work History

Store Manager

FourKE INC
Hanover, MD
03.2023 - 09.2023
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Monitored inventory levels and placed orders to restock shelves.
  • Developed strategies to maximize sales and profitability.
  • Resolved customer complaints in a timely manner.
  • Established customer service standards and monitored staff compliance.
  • Recruited, trained and supervised new employees.
  • Analyzed financial data to identify areas of improvement.
  • Managed daily banking activities such as deposits and withdrawals.
  • Updated POS system with new products and promotional offers.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Store Manager

SubMaster of Towson LLC
Columbia , MD
09.2021 - 04.2023
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Monitored inventory levels and placed orders to restock shelves.
  • Developed strategies to maximize sales and profitability.
  • Established customer service standards and monitored staff compliance.
  • Resolved customer complaints in a timely manner.
  • Recruited, trained and supervised new employees.
  • Ensured compliance with safety regulations and company policies.
  • Created weekly work schedules for store personnel.
  • Managed daily banking activities such as deposits and withdrawals.
  • Identified opportunities for cost savings through waste reduction initiatives.
  • Updated POS system with new products and promotional offers.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.

Education

Some College (No Degree) - Medical Assistant

Fortis College
Landover
08-2024

High School Diploma -

Parkdale High School
Riverdale, MD
05.2018

Skills

  • Supply Ordering
  • Team Development
  • Report Generation
  • Employee Training
  • POS Systems
  • Customer Service Management
  • Shift Scheduling
  • Team Leadership
  • Inventory Control
  • Shift Checklists
  • Accurate Cash Handling
  • Documentation and Reporting
  • Flexible Schedule
  • Cash Management
  • Opening and Closing Procedures
  • Inventory Management
  • Medical Billing
  • Phlebotomy
  • Patient Scheduling
  • EKG set up and monitoring
  • Vital Sign Monitoring
  • Immunization Administration
  • Understands medical procedures
  • Medical terminology knowledge
  • Understanding of medical laws
  • Restocking lab supplies
  • Maintaining confidentiality
  • Vital signs monitoring
  • General housekeeping ability
  • Venipuncture and phlebotomy
  • Clinical Documentation
  • Certified in Basic Life Support (BLS)

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

Store Manager

FourKE INC
03.2023 - 09.2023

Store Manager

SubMaster of Towson LLC
09.2021 - 04.2023

Some College (No Degree) - Medical Assistant

Fortis College

High School Diploma -

Parkdale High School
Ana Garcia