ANA GERGEDAVA
New York,NY
Summary
Dynamic, results-oriented professional with extensive experience in administrative support, human resources, library management, and public relations across diverse industries. Adept at strategic planning, team coordination, and fostering relationships with stakeholders. Proven ability to streamline operations, enhance productivity, and deliver exceptional support services. Highly organized with a compassionate approach and a strong work ethic.
Overview
13
13
years of professional experience
Work History
Personal Care Assistant
Private Homes
10.2015 - Current
- Manage complex calendars, including scheduling appointments and organizing daily tasks
- Handle correspondence, including phone calls, emails, and letters, ensuring timely responses
- Coordinate travel arrangements and accommodation for clients
- Oversee home management tasks such as booking services, restocking supplies, and maintaining a welcoming environment
- Prepare expense reports and maintain an efficient filing system
Head of the Women’s Shelter
The Georgian Association Women in Business
02.2015 - 08.2015
- Directed recruitment and onboarding of three employees to meet operational needs
- Provided high-level assistance to 10 homeless women, addressing their basic needs and offering career guidance
- Developed programs to facilitate job placement and personal development for shelter residents
Head Librarian and Chief Liaison Officer
Ministry of Corrections of Georgia
01.2012 - 12.2014
- Spearheaded the creation of a library catalog featuring 8,000 books and 600 multimedia items
- Designed and implemented an efficient library schedule for 1,200 inmates
- Trained and mentored inmates, achieving successful rehabilitation outcomes for four challenging cases
- Organized cultural events, including collaborations with ambassadors and cultural attachés
- Cultivated relationships with donors and government agencies, enhancing the library’s resources and services
- Mediated conflicts between prison administration and the Ministry of Correction, reducing tensions through strategic negotiation
Education
Master of Arts - International Law
Ivane Javakhishvili Tbilisi State University – International Law Institute
Bachelor of Arts - International Law
Ivane Javakhishvili Tbilisi State University – International Law Institute
Skills
- Strategic Planning & Execution
- Calendar & Meeting Management
- Administrative & Personal Assistance
- Travel Planning & Logistics
- Human Resources & Recruitment
- Client & Stakeholder Relations
- Research & Information Management
- Staff Training & Development
- Problem Solving & Decision Making
- Compliance with Legal Standards
- Multilingual
- Proficient in Microsoft Office Suite
- Proficient in KOHA Library System
- Proficient in project management tools
- Exceptional verbal communication skills
- Exceptional written communication skills
Accomplishments
- Established a library system in a high-security penitentiary, cataloging 8,000+ items and optimizing access for inmates.
- Successfully onboarded and trained staff for a women’s shelter, empowering residents through career guidance.
- Streamlined home management processes, improving efficiency and client satisfaction.
- Fostered international collaborations with governmental and cultural institutions, securing resources for library operations.
Professional Development
- KOHA (Open-Source Integrated Library Management System) and AACR2 Training, Oslo University College
- Library Management: Budgeting, Planning, and Reporting, Oslo Public Library
- Subcultures in Prisons Training, Correctional Service of Norway Staff Academy
- Human Resources Development and Performance Appraisal, Oslo Public Library
- Multilingual Library Supervision Training, Oslo Public Library
- 240-Hour Internship, Bergen and Oslo Prisons, Norway
Timeline
Personal Care Assistant
Private Homes
10.2015 - Current
Head of the Women’s Shelter
The Georgian Association Women in Business
02.2015 - 08.2015
Head Librarian and Chief Liaison Officer
Ministry of Corrections of Georgia
01.2012 - 12.2014
Bachelor of Arts - International Law
Ivane Javakhishvili Tbilisi State University – International Law Institute
Master of Arts - International Law
Ivane Javakhishvili Tbilisi State University – International Law Institute