Ana Gill
Grand Junction,CO
Summary
Dedicated flight attendant with proven customer service skills. Bilingual communicator committed to enhancing passenger experiences through reliability and attention to detail.
Overview
22
22
years of professional experience
Work History
Flight Attendant
American Airlines
Dallas/Ft. Worth, TX
12.2013 - Current
- Deliver exceptional customer service to enhance passenger experience before, during, and after flights.
- Anticipate passengers' needs to enhance comfort and promote an enjoyable flight.
- Manage passenger inquiries and resolve issues promptly to ensure a smooth and enjoyable flight experience.
- Collaborate with crew members for efficient in-flight operations.
- Participate in pre-flight briefings to discuss flight details, weather, and service plans.
- Respond to medical emergencies during flights.
- Adhere to company policies regarding security measures and protocol at all times.
- Demonstrate bilingual communication skills to assist diverse passengers.
- Provide quality service with integrity, enthusiasm, and tenacity, fostering positive relationships with passengers.
Professional Photographer
Ana Searcy Photography
Grand Junction, CO
01.2004 - Current
- Capture high-quality images for various events and client needs.
- Capture images of special events, including parties and portraits, using professional photography techniques.
- Edit photos using Adobe Photoshop and Lightroom.
- Develop creative photo shoot concepts that align with client preferences and enhance overall client satisfaction.
- Utilize advanced lighting techniques to achieve optimal exposure and mood in photographs.
- Create artificial light using flashes and reflectors.
- Coordinate logistics for on-location shoots, ensuring smooth execution.
- Establish strong relationships with clients to understand their vision and goals.
- Manage customer relations by promptly responding to inquiries and resolving complaints related to photography services, fostering positive client experiences.
- Negotiate contracts and fees with clients, ensuring clear communication of deliverables and aligning expectations.
- Manage equipment maintenance and inventory for photography sessions.
- Manage photography studio equipment, scheduling maintenance and upgrades.
- Communicate effectively with colleagues throughout the entire project lifecycle.
- Conduct research on current trends in the photography industry to stay abreast of new techniques and technologies.
- Manage photography studio equipment and schedule maintenance and upgrades.s.o books for clients.
Youth Pastor
New Horizons
Grand Junction, CO
10.2008 - 09.2013
- Developed and implemented educational programs for spiritual growth of youth.
- Organized weekly youth group meetings to build community and enhance youth engagement.
- Mentored teens through personal challenges and faith-based discussions.
- Facilitated small groups focused on discipleship development.
- Counseled teens on life issues such as relationships, peer pressure, and self-esteem.
- Provided crisis intervention for teens and their families.
- Coordinated outreach events to strengthen connections with local families and youth.
- Taught Bible study classes to high schoolers.
- Recruited volunteers to help with various church events.
- Initiated fundraising campaigns for youth ministry programs.
- Provided training, coaching, and counseling to volunteers and direct reports in a competent, knowledgeable, and professional manner across a variety of environments.
- Created a welcoming and productive learning and team environment.
- Curriculum development, training, and instructional public speaking to large and small groups.
- Visited, counseled, and prayed with church members to provide pastoral care.
Education
Associate of Science - Professional Photography
Colorado Mountain College
Glenwood Springs, CO05-2006
Skills
- In-flight safety
- Safety procedures
- Customer service
- Bilingual communication
- Attention to detail
- Conflict resolution
- Reliability
- Adaptability
- Professional appearance
- Time management
Timeline
Flight Attendant
American Airlines
12.2013 - Current
Youth Pastor
New Horizons
10.2008 - 09.2013
Professional Photographer
Ana Searcy Photography
01.2004 - Current
Associate of Science - Professional Photography
Colorado Mountain College