Maria Mendez
SkyWest Airlines
MILWAUKEE
2
Languages
6
years of professional experience
Experienced Flight Attendant with over two years of providing safe, efficient, and customer-focused service in a fast-paced aviation environment. Recognized for professionalism, reliability, and consistently delivering exceptional passenger experiences while maintaining the highest standards of safety and FAA compliance. Bilingual in English and Spanish with a strong background in leadership, business ownership, and customer service.
Work History
Flight Attendant
2 Years 6 Months- Ensured the safety, security, and comfort of passengers while maintaining full compliance with FAA regulations and company policies.
- Collaborated with pilots and fellow crew members to ensure safe, efficient, and on-time flight operations.
- Responded to medical events, emergencies, and operational changes, ensuring passenger well-being and safety.
- Conducted pre-flight cabin inspections and safety demonstrations to promote safety awareness and compliance.
- Delivered exceptional customer service in fast-paced environment, assisting passengers with diverse needs to enhance their travel experience.
- Recognized for outstanding customer service and professionalism.
Store Associate
1 Year- Collaborated with team members to ensure a positive shopping experience in a fast-paced retail environment.
- Assisted various departments to meet changing operational demands.
Founder & Owner
2 Years 9 Months- Founded and grew wholesale distribution business through acquisition of established distribution route and expansion of product portfolio, enhancing market competitiveness.
- Established partnerships with suppliers and secured distribution rights for multiple brands, significantly increasing market presence.
- Managed daily business operations, including sales, logistics, inventory, customer service, and financial administration.
- Recruited, trained, and supervised employees, fostering business growth and improving operational efficiency.
- Built and maintained long-term relationships with clients, suppliers, and business partners.
- Successfully grew the business before its eventual sale.
Outside Sales Representative
6 Months- Cultivated and strengthened relationships with retail clients, enhancing customer satisfaction.
- Managed customer accounts and coordinated deliveries to maximize business growth opportunities.
- Cultivated relationships with clients to drive sales and customer loyalty.
- Conducted market analysis to identify potential growth opportunities and optimize sales strategies.
- Developed comprehensive product presentations tailored to client needs, enhancing engagement and conversion rates.
Education
Bachelor's Degree in Counselor Education - Counselor Education
Skills
Passenger Safety
In-flight safety
Emergency Response
Customer Service
Passenger support
Conflict Resolution
Team Collaboration
Communication
Attention to Detail
Time Management
Adaptability
Problem Solving
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Accomplishments
- Recipient of multiple SkyWest "Perfect Quarter" Reliability Awards in recognition of exceptional dependability and commitment to assigned flight schedules.
- Recipient of the $2,000 Delta Vacations Award for delivering outstanding customer service and exceptional passenger experiences as a SkyWest Flight Attendant.
- Consistently received positive passenger feedback for professionalism, friendliness, and compassionate customer care.
- Founded, grew, and successfully sold a wholesale distribution business, demonstrating leadership, operational management, and business development.
Timeline
Flight Attendant
SkyWest Airlines
02.2024 - CurrentRead More
Store Associate
Target
07.2023 - 07.2024Read More
Founder & Owner
Licomel LLC
10.2020 - 07.2023Read More
Outside Sales Representative
Mexmore Distribution
04.2020 - 10.2020Read More
Universidad De Carabobo
Bachelor's Degree in Counselor Education from Counselor Education
Read More