Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ana Gómez

Winthrop,MA

Summary

Proven to enhance service speed and efficiency at SRV, I excel in multitasking and sanitation, ensuring optimal stock levels and workspace cleanliness. My collaborative spirit and ability to handle high-pressure situations have significantly reduced order errors and improved customer satisfaction. Skilled in garnish preparation, I bring both hard and soft skills to elevate team performance.

Overview

3
3
years of professional experience

Work History

Bar Back

SRV
09.2024 - Current
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
  • Restocked ice, condiments, and snacks.
  • Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.

Food Service Worker

Aramark
02.2024 - Current
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.

Food Runner

SRV
02.2023 - 09.2024
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.

Sandwich Maker

Revival
03.2022 - 01.2024
  • Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Supported fellow employees through effective communication and teamwork during busy periods or staff shortages.
  • Collaborated with team members to optimize workflow, resulting in better overall performance during peak hours.

Busser

SRV
08.2021 - 02.2023
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.

Education

Colegio Reinaldo Arroyave Lopera
Colombia
11.2019

Skills

  • Efficient multitasking
  • Cleaning and sanitation
  • Stock rotation
  • Garnish preparation

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Bar Back

SRV
09.2024 - Current

Food Service Worker

Aramark
02.2024 - Current

Food Runner

SRV
02.2023 - 09.2024

Sandwich Maker

Revival
03.2022 - 01.2024

Busser

SRV
08.2021 - 02.2023

Colegio Reinaldo Arroyave Lopera

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Ana Gómez