Ana Gonzalez

Direction, coordination and supervision of services, to include making patient and personnel assignments, coordinating patient care, coordinating referrals, ensuring that patient needs are continually assessed and ensuring a development, implementation. and updates of a individualized plan of care.

Recruits, interviews, hires, and trains staff.

Oversees an daily workflow of the debarment.

Provides constructive and timely performance evaluation.

Handles discipline of employees in accordance with company policy and human resources department.

Evaluate and implement programs, services, fields personal , service service goals and objectives.

• Maintained excellent attendance record, consistently arriving to work on time
• Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
• Resolved problems, improved operations and provided exceptional service
• Developed and maintained courteous and effective working relationships

• Delivered outstanding care to over 150 patients with various diagnoses and managed care from treatment initiation through to completion.
• Collaborated with staff, management and external groups to coordinate patient care.
• Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education.
• Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations.
• Promoted high morale and staff retention over 99 % through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
• Monitored, analyzed and corrected staff performance and worked with nurse manager to raise standards of practice.
• Identified nurses' and staff training needs and devised training programs to close gaps.
• Oversaw overall operation of nursing services and patient care.
• Reviewed operational policies and recommended solutions and change
• Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
• Communicated with patients, asked appropriate questions and employed active listening to determine best care.
• Staffing, payroll, hiring.
• Reviewed episode to be ready to bill.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution
• Developed and implemented performance improvement strategies and plans to promote continuous improvement
• Developed team communications and information for meetings

Direction, coordination and supervision of services, to include making patient and personnel assignments, coordinating patient care, coordinating referrals, ensuring that patient needs are continually assessed and ensuring the development, implementation. and updates of the individualized plan of care.

Recruits, interviews, hires, and trains staff.

Oversees the daily workflow of the debarment.

provides constructive and timely performance evaluation.

Handles discipline of employees in accordance with company policy and human resources department.

• Developed positive employee relations, incentives and recognition programs to promote teamwork and mutual respect.
• Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
• Collaborate with other departments and professionals to streamline operations.