Ana Hernandez
Providence,RI
Summary
Results-driven bilingual leader with over 20 years of customer service experience. Skilled in effective communication and maximizing productivity. Seeking a position in a growing team with similar goals. Time management competence to complete tasks. First Aid CPR certified, working towards a bachelor's degree in Psychology and Behavioral Health Studies.
Overview
20
20
years of professional experience
Work History
General Clerk
Price Rite Marketplace
Seekonk, MA
09.2020 - Current
- Greeted customers and answered questions regarding services provided.
- Performed basic bookkeeping tasks such as balancing accounts receivable and payable ledger entries.
- Communicated with customers and employees to answer questions or explain information.
- Restocked inventory on sales floor.
CGO/Scanning Coordinator
Price Rite Marketplace
Swansea, MA
04.2009 - 09.2020
- Provided technical assistance with scanning processes, software, and hardware.
- Assisted in training new personnel on proper use of scanners and other equipment.
- Completed price changes and maintained proper signage for product displays.
- Addressed pricing discrepancies by researching original price and fixing inaccurate information.
Front End Supervisor
Price Rite Marketplace
Seekonk, MA
06.2004 - 04.2009
- Trained new employees in customer service techniques and store policies.
- Monitored cash register transactions to ensure accuracy and compliance with company policies.
- Ensured adequate staffing levels during peak business hours.
- Assisted management team in developing operational strategies that improved overall store performance.
- Monitored cash drawers in checkouts to verify adequate cash supply.
Education
Associate of Arts - General Studies
Community College of Rhode Island
Warwick, RI05-2022
High School Diploma -
Mount Pleasant High School
Providence, RI05-2005
Bachelor of Arts - Psychology
Rhode Island College
Providence, RISkills
- Fluent in English and Spanish
- Clear Interpersonal Communication
- Embraces team work
- Strong ability to adapt to change or situation quickly
- Proficient in Time Coordination
References
References available upon request.
Timeline
General Clerk
Price Rite Marketplace
09.2020 - Current
CGO/Scanning Coordinator
Price Rite Marketplace
04.2009 - 09.2020
Front End Supervisor
Price Rite Marketplace
06.2004 - 04.2009
Associate of Arts - General Studies
Community College of Rhode Island
High School Diploma -
Mount Pleasant High School
Bachelor of Arts - Psychology
Rhode Island College
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