Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Certification
Timeline
Generic

ANA HERNANDEZ

CDMX,Coyoacán

Summary

Results-driven Field Engineer known for keen problem-solving and hands-on technical skills. Led multiple projects to completion, enhancing system reliability and reducing downtime. Excel at building strong client relationships and delivering tailored solutions in high-pressure environments.

Overview

7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

FIELD ENGINEER II

Weatherford
Villahermosa, Tabasco
08.2023 - Current
  • Designed and implemented solutions for equipment installation and maintenance.
  • Coordinated with cross-functional teams to ensure project milestones were met.
  • Conducted field assessments and troubleshooting to optimise operational efficiency.
  • Supported training initiatives for junior engineers and field personnel.
  • Monitored safety protocols and compliance during field operations.
  • Coordinated with project managers for smooth project execution.
  • Provided exceptional customer service by addressing queries promptly and efficiently.

CS ANALYST

British Petroleum
CDMX, CDMX
09.2021 - 07.2023
  • Analyzed data trends to identify areas for process improvement.
  • Utilized various analytical tools to enhance reporting accuracy and efficiency.
  • Participated in project meetings to provide insights and recommendations.
  • Reviewed and validated data to ensure compliance with organisational standards.
  • Managed over 50 customer calls per day.

Customer and sales associate

Marriott International
CDMX, CDMX
07.2018 - 07.2020
  • Assisted customers with product selections and provided expert knowledge on features and benefits.
  • Handled cash transactions accurately and ensured compliance with company policies and procedures.
  • Resolved customer complaints efficiently, enhancing overall satisfaction and retention.
  • Collaborated with team members to maintain organised and visually appealing merchandise displays.
  • Dealt with customer queries for an elevated level of service.
  • Increased sales by 10%.

Education

Bachelor of Science - PRETOLEUM AND GAS ENGINEERING

UNIVERSIDAD DEL VALLE DE MEXICO
CDMX, CDMX
08.2017 - 01.2022

Skills

  • Understanding of hydraulics
  • HSE guidelines adherence
  • Time optimisation
  • Leadership strength
  • Quality control standards
  • Site inspection
  • Field testing

Languages

English
Advanced
Spanish
Native

Affiliations

TRAVELING, MENTORING. READING, ONLINE TRAINING, TECHNOLOGY

Certification

OIL WELL COMPLETION SYSTEMS - ABU DHABI

SUBSURFACE SAFETY VALVE SYSTEMS - ABU DHABI

WELL CONSTRUCTION TECHNOLOGIES - WEATHERFORD

XQUARTZ PRESSURE-TEMPERATURE GAUGE SYSTEMS - WEATHERFORD


Timeline

FIELD ENGINEER II

Weatherford
08.2023 - Current

CS ANALYST

British Petroleum
09.2021 - 07.2023

Customer and sales associate

Marriott International
07.2018 - 07.2020

Bachelor of Science - PRETOLEUM AND GAS ENGINEERING

UNIVERSIDAD DEL VALLE DE MEXICO
08.2017 - 01.2022

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ANA HERNANDEZ